Accounts Receivable Technician

Job Type: Full-Time

Pay Range & Benefits: DOE. Full benefits package.

General Job Description:

The Accounts Receivable Technician’s primary responsibility is to support UTOPIA/UIA with all aspects of customer billing and receipt of customer payments.  This position requires a high-quality level of interaction and coordination with staff and all customers.  They ensure accuracy and timeliness of all customer billing transactions.  They provide customers the best possible service, projecting a professional, business-like, and friendly demeanor.

The job of the Accounts Receivable Technician is vital to business success.  UTOPIA/UIA are growing rapidly, and the Accounts Receivable Technician is integral to projecting a positive image of the company.  Promoting corporate values and shaping a positive culture is a vital aspect of a complete Accounts Receivable Technician job description and specification.

The Accounts Receivable Technician will report directly to the Controller.

Minimum Requirements:

  • Possess a High School Diploma
  • Minimum 3 years of job-related experience OR an equivalent combination of job-related education/experience
  • Post High School education in basic accounting or related field is preferred


  • Set up and manage changes to customer accounts
  • Prepare and distribute accurate monthly billing to lease customers and Internet Service Providers
  • Process and apply cash receipts in a timely manner
  • Prepare bank deposit
  • Process credits to customer accounts when necessary
  • Generate and monitor Accounts Receivable Aged Trial Balance
  • Engage proactively with other departments to resolve any customer billing issues
  • Identify and communicate with supervisor any processes that can be streamlined
  • Work closely with Controller and other UTOPIA staff to manage suspensions and collections efforts
  • Assist with filing and releasing security interests for UIA Contract Utility Enhancement Agreements
  • Prepare requests for draws from bond trust accounts
  • Coordinate with Accounts Payable Technician in delegating work to Administrative Assistant
  • Notarize documents as requested
  • Perform other duties as assigned

Skill Set:

  • Excellent organizational skills
  • Ability to attend to details
  • Ability to accomplish tasks in an efficient and effective manner
  • Advanced Microsoft Office skills
  • Ability to be consistent and accurate
  • Good communication skills
  • Ability to become familiar with firm specific programs and software
  • Ability to multi-task
  • Critical thinking and problem-solving skills
  • Willingness to perform some secretarial functions as needed
  • Willingness to participate as member of fast-paced team
  • Willingness to balance in-office presence and telecommunicating
  • Some travel may be required

Work Environment:

Work is generally performed within an office environment, with standard office equipment available.

Screening & Pre-Employment Testing:

  • Criminal background checks are conducted on all UTOPIA Fiber positions; non-disclosure may result in dismissal.
  • Prior to appointment, applicant will be required to successfully pass a drug screening and background investigation.