10 Gbps Information

Currently, Advanced Stream, brigham.net, Sumo Fiber, Veracity Networks, and XMission all offer 10 Gbps services. 

Each ISP is different. You will need to contact them directly about their limitations, but you can see basic terms of service here.

UTOPIA Fiber’s connection cost is $30/month. ISP pricing is as follows:

• Advanced Stream: $199.99
• brigham.net: $199.99/month
• Sumo Fiber: Premium, $200.00 – Basic $170.00
• Veracity Networks: $199.99/month
• XMission: $250/month

You can find all pricing options here under Table 1.

• Advanced Stream: Does not require any contract.
• brigham.net: Requires a 1-year contract on new installs.
• Sumo Fiber: Does not require any contract.
• Veracity Networks: Requires a 2-year contract.
• XMission: Does not require any contract.

You can find UTOPIA Fiber’s contract options here under Table 2.

Yes

Minimum 15 business days

• When connected via wired connection to the router, and when all equipment supports the higher speed, we have seen speed test results of up to 9.5 Gbps for 10 Gbps service.
• Not all speed test services support testing speeds higher than 1Gbps. When using a speed test server, try to pick out one that is provided by your ISP to get more accurate results.
• Newer Wi-Fi 6E routers also offer options for high-speed Wi-Fi connectivity. These routers require the device to also have WiFi6e support or higher to be able to take advantage of the higher speeds. Speeds tested over wireless may vary as they are more subject to environmental conditions, and we always recommend connecting with a wired connection when possible.
  • Our testing on Wi-Fi 6e has seen speeds at around 1.2Gbps/950Mbps up on an eero Pro 6e. In general, you will not see 10Gbps speeds over Wi-Fi 6e or lower standards.
• To utilize a high-speed connection like 10Gbps, some older devices won’t be able to handle the bandwidth. You might have to make hardware upgrades to better use the new connection speed.

In order to connect to the UTOPIA Fiber network, you will need to provide the following:

• A Cat6 cable and a router that has a 10Gbps WAN (Wide Area Network) port (depending on which service you go with).
  • Some routers have only one 10Gbps port on them for the WAN connection. These routers will allow the router to use the higher speed connection, but individual devices connected to 1Gbps ports in your home will not be able to use the full speed of the connection. They do allow for multiple devices connected to different ports to have higher speeds at the same time
•  You do not need any fiber or fiber optics if you are a new 10Gbps customer, we will only be using RJ-45 handoffs for this service for any new installations.

If you wish to have a fiber handoff, ask UTOPIA customer service during sign-up. There is a $500 upgrade fee to have a fiber handoff.

No, you will need to purchase your own router to use with these connections.

• For 10Gbps service, we have tested these two routers in our office, and they have been performing well.
  • Archer BE800 | BE19000 Tri-Band Wi-Fi 7 Router | TP-Link
  • ROG Rapture GT-AXE11000 | Routers | ROG United States (asus.com)
• If you are a power user, these are some router only devices that may be worth considering. You would have to provide Wi-Fi using separate devices.
  • Netgate 6100 BASE pfSense+ Software – VPN, Routing, & Firewall Hardware Appliance
  • MikroTik Routers and Wireless – Products: CCR2004-1G-12S+2XS
  • MikroTik Routers and Wireless – Products: RB5009UG+S+IN
  • Dream Machine Special Edition – Ubiquiti Store United States
    • This device is a combo NVR, PoE (Power Over Ethernet) Switch, and UniFi controller.