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What Sets UTOPIA Fiber’s Internet Service Providers Apart

February 20th, 2020

UTOPIA Fiber is proud to be an open-access, municipal broadband network. However, due to the fact that we are an inter-local governmental agency, we do not (and cannot) provide internet services. Instead, we provide the fiber infrastructure and allow customers to choose from a variety of net-neutral internet service providers on our network. This means our customers can get a lightning-fast fiber optic connection AND the freedom to pick an ISP with the services they want.

Currently, there are 11 residential ISPs on UTOPIA Fiber’s network. We also have over 25 business providers. To learn more about our business options, visit our business page or give our Business Department a call at 801-613-3836.

We know it can be hard to decide between all of our excellent providers. To make your decision easier, we contacted each of our ISPs and asked them to share what they want our customers to know about their service. Here are their answers:

Beehive Broadband

  • For over 50 years Beehive Broadband has been providing internet service to customers across Utah and Nevada.
  • Beehive Broadband provides fast, reliable, fiber internet. Having access to fiber internet allows customers to game, surf, and stream all they want, without data caps.
  • In addition to dependable connectivity, Beehive Broadband also offers customers BEETv options to keep up with all of their favorite shows and Digital Telephone to keep in touch with family and friends.
  • Beehive Broadband offers affordable packages, solutions, and service for all internet, phone, and television needs.

Brigham.net

  • Brigham.net started as an ISP in 1995.
  • Brigham.net constantly reviews new technology and uses the knowledge gained to provide the fastest, most secure, and reliable service possible.
  • Over Brigham.net’s history, they have offered several speed increases without increasing their price.
  • Brigham.net’s network is monitored 24/7/365.
  • Offerings for new customers:
    • UTOPIA Internet with speeds up to 10 Gbps
    • Full Featured Phone Service
    • Multiple TV Packages
    • Cloud Backup
    • Onsite Technical Support

CentraCom

  • CentraCom is a communication service provider with the 2nd largest fiber optic network in Utah providing Internet Service, Cable TV, and Phone Service. 
  • CentraCom was founded in 1903 as the first independent rural telephone company in Fairview, Utah.
  • Since their founding over 117 years ago as a rural telephone company, they have invested millions of dollars in expanding their network and enhancing its reliability.
  • As telecommunication companies become bigger and bigger, it is becoming rare for local businesses to be served by a Utah based company. CentraCom’s commitment to build and invest in Utah is what enables it to provide a unique combination of cutting-edge technology and responsive service.
  • Thriving communities create opportunities for businesses and individuals alike. CentraCom recognizes this vital link and is committed to doing its part to foster healthy communities. They partner with a number of charitable organizations and support select local events to improve the quality of life in the areas they serve.

Fibernet

  • Fibernet opened their doors in 1994. They have since expanded their suite of services to include hosting, managed IT solutions, design services, and colocation in their state-of-the-art data center facility.
  • Since their beginning over two decades ago, Fibernet has worked to build a reliable network of SaaS Management, Iaas Services, Hosting, Colocation, and Cyber Security services.
  • Their data center is a SOC 1 Type II certified, PCI compliant facility in a low risk natural disaster zone with 24/7 on-site security, 10 tier 1 fiber providers, and monitored access controls.
  • Fibernet is a local Utah business that is actively involved in their community. They sponsor or support 21 local organizations and initiatives, including the United Way of Utah, Habitat for Humanity, the National Center for Missing & Exploited Children, and the Summit County Search and Rescue.

InfoWest

  • InfoWest is a Utah founded and based ISP with 79 employees. They are headquartered in St. George, Utah.
  • Their mission is “to Provide the Ultimate Internet Experience, One Customer at a Time.”
  • InfoWest was the first to bring internet services to Southern Utah in 1994.
  • InfoWest continues to connect people and businesses to reliable high-speed wireless and fiber internet at an affordable price.
  • By partnering with UTOPIA, InfoWest can offer northern Utah customers top-of-the-line fiber-optic internet that competes with some of the world’s largest internet providers while delivering quality local customer care.
  • Their team members work and live in the areas that they service, and they strive to be the best neighbors they can be.

Intellipop

  • Intellipop is a locally owned ISP headquartered in Payson, UT with roots in Murray and West Valley City.
  • They are founded on the principle to provide quality and affordable internet service with superior customer service.
  • Intellipop offers business class internet services customized to business’ needs and their residential offerings allow customers to stream and download without worry.
  • Intellipop also offers managed WiFi services and helps customers select the TV and VoIP solutions that work best for them.
  • Customer service is always available, 24/7, at 801-851-1770.

SenaWave

  • SenaWave is a dynamic ISP and phone company located in Salt Lake City that excels in engineering network and telecom solutions for businesses, homes, and apartments.
  • SenaWave prides themselves on providing high-quality technical support and service for their clients. They have 24/7 tech support and fast responsive customer service.
  • SenaWave can trace its roots back to the fall of 2004, when two network engineers saw an emerging trend in VoIP and its ability to empower users with its scalability, advanced features, and affordable rates.
  • In addition to providing phone services, SenaWave offers all types of home and business IT solutions (Internet Services, Circuits, Colocation, Cloud Solutions to name a few) and focuses on providing unmatched levels of technical support and response times to its clients.

SUMOFIBER

  • Sumo started as an internet service provider on the UTOPIA Fiber network in early 2011.
  • As a local business, SUMOFIBER offers a grassroots approach to customer service. Their goal is to be responsive, professional, and dependable, with a team that stands ready to help you succeed.
  • SUMOFIBER provides home and business internet connections.
  • Some of the free perks provided by SUMOFIBER:
    • ESPN3
    • 24/7 Customer support
    • Antivirus Protection
    • Parental Controls
    • PC Backup
    • Password Management

XMission

  • XMission has been a UTOPIA partner since the network’s launch in 2005. As Utah’s first internet service provider, XMission has pioneered Internet solutions and set the standard for top-notch customer service.
  • XMission discloses all prices, lease fees, and equipment charges up-front, so you won’t experience any unexpected, unpleasant adjustments later.
  • Since its establishment, XMission has prioritized customer privacy and data protection. See their privacy pledge here.
  • XMission offers 24/7 technical support. You can reach their support team anytime by phone, online chat, or email. Their support team simply loves working with technology and use their knowledge and enthusiasm to help customers become successful.
  • XMission offsets its entire carbon footprint with Renewable Energy Credits (RECs) and maintains the EPA’s perfect Energy Star rating of 100.
  • XMission has a popular Referral Program that rewards UTOPIA customers who refer neighbors to XMission. Both the referrer and referred earn credits for referrals ($50 for residential, $250 for businesses). Rules and restrictions apply.
  • In the unlikely event of an issue or outage, XMission provides clear, concise information regarding the situation, what caused it, how XMission resolved it, and how we will prevent the issue in the future. Customers can also follow us on Twitter or on Facebook.

Veracity

  • Veracity is a locally owned ISP headquartered in Lindon, UT.
  • Veracity’s fundamental objective is to support customers with products and services to increase their productivity and efficiency. With their own fiber network throughout Utah and experience as a long-time telecommunications provider, they are prepared and qualified to provide you internet and phone services to meet your needs.
  • Whether you’re streaming, working from home, gaming, or connecting with others, they provide stable services and quality customer service to help resolve any service issues.
  • Veracity combines different products and capabilities to create a custom telecom solution for each client. Veracity Networks offers internet speeds of 250 Mbps, 1 Gbps, 10 Gbps, and residential phone services for only $9.99/month with free unlimited long distance with standard VoIP features.
  • Customer service is best reached by phone. Their number is 801-691-5800, opt 2 for Billing and opt 3 for Technical Support. Billing hours are 8am to 6pm, M-F. Technical Support is available from 8am to 8pm, M-F, and 10am to 4pm on Saturdays. They can also be reached by email at support@veracitynetworks.com.

Voonami

  • Founded in 2006, Voonami has been offering Internet Service and technical support for over a decade.
  • Voonami offers 24/7/365 technical support. They staff their 24/7 Network Operations Center to ensure that customers have support whenever they need it.
  • They have no ​data caps and offer static IP addresses available upon request at no additional charge.
  • Voonami offers month-to-month agreements for all residential internet customers.
  • Voonami runs and operates their own extensive Business Class network through their data centers.
  • $50 referral credit – Every friend you refer to Voonami, you and your friend will get a $50 account credit. ​You can find more information about their referral program here.

If you are still torn between which provider to pick, check out our ISP reviews here.

If at any point you are unhappy with your ISP, UTOPIA Fiber gives you the freedom to switch to another provider. This process is quick and painless and is usually complete within one business day. Just keep in mind, each time you switch providers, you could be subject to a $35 provider change fee.