Network Engineer

Job Type: Full-Time, remote position not available, relocation costs are not covered

Pay Range/Benefits: Competitive/Full Benefits Package

General Job Description:

The Network Engineers work with the Network Operations Center (NOC), Field Services Group (FSG), and Customer Service Representatives (CSR) to solve operational issues, and respond to network outages. They will also work with the Network Engineering (NE) team to plan network maintenance to expand network capacity or address service impacting issues. The Network Engineers will also be responsible for the configuration standards for all devices on the UTOPIA Fiber network.

Performs additional duties as assigned by their supervisor

Minimum Requirements:

Associates degree or higher in Computer Science, Information Technology, Information Systems or related field
Network Engineer 1: one to three years of job-related experience which must have included supporting a network system from a monitoring and configuration perspective; OR and equivalent combination of job-related education/experience (substituting one year of post-secondary education/training for six months of experience).
Network Engineer 2: Three to five years of experience in a Network Operations Center or as a Network Engineer; OR an equivalent combination of job-related education/experience (substituting one year of post-secondary education/training for six months of experience).
Senior Network Engineer: Five to ten years of experience in a Network Operations Center or as a Network Engineer; OR an equivalent combination of job-related education/experience (substituting one year of post-secondary education/training for six months of experience).

Selection Factors:

Candidates will be asked to demonstrate knowledge of the following areas

Great Customer Service skills
LAN/WAN design, maintenance and configuration
L2 switching protocols such as VLANs (802.1q), RSTP, SPB or TRILL, PVSTP, MAC filters, Q in Q, etc.
Internet Service Provider (ISP) operations
Advanced understanding of open access models and network design from a fiber to the premise perspective
Advanced understanding of the OSI troubleshooting model as it relates to Layers 1-4.
Advanced troubleshooting skills of Layer 2 circuits from a customer device to a Service Provider NNI
Advanced understanding of industry standards and practices for outage response standards and protocols
Advanced understanding of optical transceivers and fiber optic cables used in an active Ethernet fiber to the premise perspectives
Understanding of CWDM and DWDM technologies
Understanding IGMP/Multicast troubleshooting as it relates to IPTV services
Advanced abilities of configuration of edge devices from out of the box to production ready in an active Ethernet fiber to the premise perspective
Working knowledge of MPLS configuration and protocol design including RSVP, LDP, BGP options for core and distribution devices
Have an understanding of outside plant equipment installation standards
Advanced abilities to troubleshoot Linux based systems including Linux firewalls (IPTables)
Understanding of switching and routing protocols including VLANs (802.1q), OSPF, BGP, ISIS, QOS, Packets, Frames, etc.
BGP for Internet Gateway and transit or peering connections
Advanced knowledge of DHCP/DNS/NTP/SNMP
Network troubleshooting skills including network analyzers, NSlookup, netstat, subnet calculators, ping, throughput testing, traceroute, fprobe, nfcapd, nfdump, etc.

Physical/Environment Factors:

Typical office setting with typical climate controls. Tasks require a variety of physical activities such as walking, standing, stooping, sitting, reaching, which do not generally require muscular strain. Extensive sitting and keyboard functions creating various degrees of eye-strain and muscle tension. Job functions normally require talking, hearing and seeing. Common eye, hand, finger dexterity required for most essential functions. Mental application utilizes memory for details, verbal instructions, emotional stability, discriminating thinking and guided problem solving. Periodic exposure to seasonal elements when local and regional travel is required to work at hut and cabinet locations.
Network Engineers are assigned to an on-call rotation that may include work shifts that are after hours, weekends, and holidays.

Screening:

Based on meeting the minimum requirements and job-related experience, skills, knowledge, and education
Criminal background checks are conducted on all UTOPIA Fiber positions; non-disclosure may result in dismissal
Valid, lawful driver’s license is required at time of appointment
Prior to appointment, applicant will be required to successfully pass a drug screening

Compensation

Salary rate depends on applicant qualifications. This is a UTOPIA Fiber full-time salary position and includes UTOPIA Fiber benefits package including URS retirement plan, health insurance with HSA option, dental insurance, and several other benefits. Cell-phone allowance is also available for this position.