UTOPIA Fiber

residential Internet Service ProviderReviews

Check out the latest reviews for the best fiber internet service providers in your area! Each provider listed below is available on the UTOPIA Fiber network.
Click on a provider to read their reviews!

UTOPIA Fiber
Best internet install I’ve had! Fantastic customer service. They worked around my schedule, consulted me on placement of lines, allowed me To use my own equipment but also had other options available when my equipment wasn’t meeting speeds I wanted. Provided step by step Instructions to connect and update equipment and called to check in and make sure everything was to my satisfaction. I haven’t been this pleased with a service call in a very long time. If this company is an option, I 100% recommend them!
Advanced Stream recently connected me to family and friends at my new home site under construction in Kitsap County (no cell service there). The customer service from start to finish was exceptional and unmatched in my experience with telecom providers. This is my second time choosing Advanced Stream as the ISP on a fiber network. Advanced Stream + public fiber networks is the best!
Great service I had major issues with my former internet provider but since switching I have had no problems at all I have been completely satisfied and very happy.
We had an issue with our connection on a Friday night. On a cold Feb. night in Cache Valley ya just want to stay in where it’s warm and watch some TV. I knew it was after hours so thought I’d just leave a voice mail and hope for a call back on Monday. I was pleasantly surprised to actually get an after hours call from Mitch asking me what he could do to get us up and going again. Mitch gave us some tech. suggestions and within 20 minutes we were back in business. We were very happy and impressed with their prompt and pleasant service!! 👍 Thanks Mitch !!!
Shout out to Doug and Chris! Loved working with these folks!! SUPER FAST INTERNET
UTOPIA Fiber
Beehive broadband from the beginning has been great to work with, the installer was so accommodating, he even helped us set up all the devices in our home! It took him 5 minutes and it would have taken me at least an hour. They even helped me set up auto pay, the gal was so helpful and understanding. We are thrilled with the excellent service and the 250+ megs of download and 250 megs of upload. Tremendous internet!!!
It took a long time to get here but we're tickled to finally have our fiber. Dylan did a great job installing & was very professional.
Everyone of beehives workers, from start to finish were amazing. Our internet, WiFi so far is awesome. We have been able to hook up smart devices with out any glitches. Where before we had to unplug and not use them.
The internet is fine. The TV service is comically bad. All channels have been down three out of the last twelve days. Their customer service doesn’t respond to emails either.
Customer service reps are awesome and on top of things. I had an issue and they helped me get to the bottom of it. Internet service is reliable and fast.
UTOPIA Fiber
My Internet went down on Saturday night. Turns out it was my equipment. I called Saturday night and left a message. By the time I called Monday morning, as soon as they opened, Mike already had a solution and new equipment is on it's way. Almost 11 years with Brigham Net, and I think I will continue with them. Awesome customer service.
Would give zero stars if I could. I spoke with the same person twice and each time his tone of voice sounded irritated and condescending. He was completely uninterested in helping I had some issues with this company and was able to have an excellent conversation with the owner. He called me and was very respectful, answered my questions and genuinely wanted to resolve the issues for his business. He followed through with the things he said he would do and I was so impressed with how he handled all of it. He did not make or ask for any commitment of our return to his company, just really wanted to fix the problem and understand what had happened. Thank you for taking the time and being a concerned owner who cares about the customer.
Utopia internet is fantastic when it works. However, since Brigham Net is my gateway to Utopia--I expect them to step up on the rare occasion that Utopia has issues. I reported an outage early in the afternoon, received no follow-up and they provide no after hours phone number. This was only the 2nd time in 4+ years that I have required their assistance and they failed me both times. Maybe it's time to choose a different provider... Follow-up. A tech did respond to my after hours voice mail and helped resolve the problem. I'm still not sure why they didn't do that during normal business hours. My voice mail reached the owner, who apologized and helped smooth things over the next day.
Utopia was supposedly unbelievably fast! Maybe its just the provider?!? “Brigham.net” but since we’ve had it “1month” we’ve lost internet service 3 times. It’s fine when we have it but to us. It’s just the same as xfinity just seemed cheaper... but now we’re out of contract with xfinity we can lock into another 2 year deal for the same price and we never lost internet service with them.
I had a question about getting a new router I wanted to make sure it would work first. Can was awesome I sent him a picture of it and he verified everything would work and responded on the weekend and after hours very quickly. 100% would recommend them I've been with them since the beginning. Randie
UTOPIA Fiber
Our experience was great! Jared was early for our appointment, very efficient, and respectful. He walked us through everything and explained the process well. He made sure to disrupt our service for as little time as possible. Great asset to your company.
I am 78 and from the time I placed a call to the office to the time the service guy was finished helping me everybody was extremely friendly and patient. Got my new tv system explained to me over and over until I understood it. Very patient service tech!
They have always been great to work with. I have called a few times to change payment method, upgrade service and more recently, report that I was having issues with my service. The radio dish that they attached to my house had fallen off and was pointing at the roof. Bert and Abdiel got it all fixed up within two hours of my phone call to set the appointment. Highly recommend.
The service I have received as I switched to Fiber Optic internet has been all I could have hoped for. The technician provided great service right down to coming back a few days later to help me get a device connected to the new router when I couldn't figure it out.
Great day time service scheduling. The techs are always knowledgeable. The internet speed is really good in our remote area. Just need an easier way of getting after hour tech support.
UTOPIA Fiber

No reviews available

UTOPIA Fiber
ETS is a very professional & efficient IT partner! They have improved our technology infrastructure vastly. We cannot see our organization competing in the future without the continued support & partnership that ETS provides.
UTOPIA Fiber
Their customer service is horrible. My elderly parents have had outages that last 4-5 days and they say they've filed a ticket but no action has been taken.. they have no urgency in finding solutions. Helping them find a new provider. Do not recommend
I pay for 90mbps each month and the internet speed fluctuates minute to minute, often hovering at 20. Customer support is nonexistent and they are unwilling to even look into the issue. In some areas of Lehi (including mine) this company is the ONLY internet service option. They know customers have nowhere else to go and they treat us accordingly. I never would have moved to the area if I knew I was going to be stuck without reliable internet access. If you have ANY alternatives for providers, you would be wise to pursue them.
One of the easiest business network providers I have ever dealt with. Pros: Simple Account Number Direct and Quick Customer Service Technical support Got it right during provisioning, first time. No outages - consistent uptime, latency, accurate bandwidth provisioning. Cons: Their footprint is limited, but they tell me it's getting better with First Digital. Can't speak to them, but I would hope it's as good as Veracity.
Horrible service! The apartment complex I live at in Provo contracted Veracity to provide internet. Last year, during midterm’s time we were 3 days without internet, and now today, as we’re in finals week our internet randomly stopped working again. In both occasions we’ve tried troubleshooting our router and that’s not the problem. Last time they came they said the problem was in the connection on the wall. Once again, this morning, we called Veracity to report the internet problem, and first they said they couldn’t give us a timeframe to solve the problem. Later today they said they couldn’t come until tomorrow. Our apartment complex (Moon River) charges us a communications’ fee of $75, however when contacted they claim there’s nothing they can do to speed up the process of fixing the internet. Same thing happened last time we asked for their help. I should also mention our internet constantly and randomly stops working. Most of the time I have to use my phone data. Stay away from Veracity and any complex that contracts them as an internet provider!!
I don’t think I’ve actually experienced an internet provider as terrible as Veracity. Their customer service is horrible, they take forever to answer questions or get back to you. They scheduled my internet installation for a week ago but they never actually installed it or even attempted. I’ve called every day since the installation date and every single time their reply is “well we ran into some complications, we don’t have a time frame, and you’re not allowed to speak with the technicians.” Nothing will ruin your day more than dealing with veracity. Lehi city needs to add more providers ASAP cause Veracity is definitely not it
UTOPIA Fiber
Horrible customer service. Rather than troubleshooting they blame customer equipment for not being able to provide the speeds paid for. When I asked to discontinue my services at the end of the month, they disconnected me with a few days left and I could not sign up for another Utopia provider. They left my homeschool kids in the dark without access to their curriculum. 6 years of blaming my router, Ethernet cords, devices etc when I always got half the speed I paid for. When I would contact tech support I would get attitude and long pauses designed to get me to close the help chat or hang up the phone.
Extremely professional, and most knowledgeable hosting company in every sense of the word. After Karl helped me understand upgrading to a more powerful VPS Cloud 8GB Cloud Server, from a shared plan, our site speed is lightening fast. Not only is site speed beneficial for those searching, but Google promotes those sites with faster load speeds. Promoting sites with faster load speeds equates to higher serp ranking. Proper server requirements is a direct part of SEO, many times overlooked. Those at Fibernet keep you up-to-date, how well your site is performing on the web. Therefore, have to give the entire staff of Fibernet 5 stars, now having a Ferrari fast server, everyone else will enjoy as well.
I've been collocating with Fibernet since 1996 before opening my own web hosting business. Lane and Lee have been super to work with and care very much for their customers. Providing top notch services and equipment, I appreciate their commitment to state-of-the-art growth and progressive attitude. Back in '96, they were growing so fast that the only space left for my server was a closet! They were very attentive to the temperature, security and general conditions of the space. One day I walked in to a scad of fans circulating air. Shortly after that they built the now standing complex, which has been highly professional and up to date. Their rates are super competitive and they are more than fair. We have bounced around on various plans, adding and removing, depending on the need and customers I serviced. I've looked at other collocation sites and services, even worked for one once, and have been appalled at the rates they all charge. They have other types of IT services as well as professional services like office space and reception for rent. Need hosting? Talk to Fibernet first.
We have been very pleased with our Silver Managed Services from Fibernet. They are responsive to our concerns and have a customer-first attitude. In addition, they are great at being proactive with recommendations to continuously improve security and performance. Knowing they are on top of what they do gives us peace of mind to focus on what we need to.
We have been using the Fibernet for the past several years and have had a great experience. The team has always been very helpful and responsive. The team also assisted in our web site redesign and did a very nice job with a new and fresh look for our company. I set my browser to my company home page and have never seen an outage.
UTOPIA Fiber
I called and they had me hooked up and running the same day! They have some of the best customer service I've ever experienced. Both Jayden and Steve were very helpful through the setup process and were always quick to help or respond . So far the internet is amazing . I went with the 1GBPS plan , very fair priced & seems super fast and stable . They've earned a customer for life in me . I highly recommend fusion networks, coming from crappy Comcast this was a game changer ! Thanks again guys.
Had a great experience with Fusion networks with our business, they are always very responsive through email and through phone. When we unfortunately moved to a new location that they do not offer service to they even helped us try to find a new provider. Specifically, Steve has always been around when we needed some assistance.
1. They came immediately after notification from Utopia 2. They didn't appear to be in any hurry to leave for their next appointment 3. They made sure every single device in the home was connected and working properly including my Nest Thermostat! 4. They asked if I had any questions at all and answered them to my level of understanding and satisfaction. They didn't leave until I was completely satisfied. 6. They were courteous and kind. 7. Their email responses are fast and friendly. 8. They never bad-mouthed any competition 9. They didn't try to upsell me on anything 10. They taught me how to use my wifi app, speed tests, etc. 11. They're local (Utah County) and not a giant nation-wide provider. Thus, you are not a nameless, faceless number so Steve and crew will treat you like a happy family member.
Had a great experience with Fusion. Steve (owner) came and explained options and future plans (fiber in the next year which will be great). Jayden came out the next day and installed the routers and got us set up. I appreciate Jayden walking me through the app, set-up process and answering all my questions. He did a great job. I appreciate the excellent pricing and the no contract concept. I like it when a company stands behind their product. I tested the system on phones and laptops on the main floor and basement. No issues with speed or connectivity (we did have a second router installed in the basement). Tried it behind closed doors and every room with no issues Great service - highly recommend Fusion Networks
Steve was awesome helping us get our connection figured out. We were having some issues but he responded super quick and got everything fixed for us. I would highly recommend these guys.
UTOPIA Fiber
Internet connections and phone service are important for me and my business. InfoWest makes me a priority and helps me believe that they really do work for me, rather than the other way around. When it comes to connectivity, security, reliability, access to real people (via phone or in-person) and just downright friendliness, you get what you pay for... and InfoWest makes paying my bill easy. They pick up the phone when I call. They resolve problems with relative ease and they are quick to find ways to lower my bill rather than find ways to make it higher. Thanks InfoWest!
Had problems so I call tech support they said I have a bad router went the next day and got new router from them still not working so they troubleshoot and find the dish is out and needs alignment. They can’t get out for 3-4 days. That is unacceptable when I run a business and need the internet connection. Wish their customer service was better. I have always liked them and had great experiences until now. I think they are too big of a company with not enough help. If you’re consistently that far out for repairs get more help!!
We waited several days for our internet to be restored, that part was difficult. Iron county has been hit hard with severe rain storms and wind. Steven the technician that made the repairs was so helpful and very good. We appreciate him repairing our service and his knowledge and suggestions on improving it. Thank you Steven.
They seem to not be able to troubleshoot issues with their own equipment. They tell you a tech well come out on one day (Friday)to fix your internet and does not show up till 4 days later (Tuesday) no curtesy call as well. They check the equipment and say everything is good yet I still have issues with my internet. I would not recommend them to any of my customers.
After having the tech come out 2 different times for installation he still never had the right equipment to do an install. Tried telling me my property management had to have their maintenance crew install for me. I'm an online student and needed the internet quickly. After 3 weeks of going back and forth I chose to use a different company and had no issues
UTOPIA Fiber
I had the absolute pleasure of working with Brandie to set up my new account, and I couldn't be more impressed! From the moment we started, she was incredibly patient, knowledgeable, and friendly. She walked me through every step of the process, answered all of my questions, and made sure I felt comfortable with everything before moving forward. Brandie made this process incredibly easy and I could not be happier with my service.
I just got off the phone with the most amazing IT professional. His name was Alex. He was kind and patient and spent over an hour helping me reset my router. Check the speeds on my newly installed Utopia Fiber and even made recommendations when it comes time to replace my current router. This is probably one of the best Customer service experiences I’ve had in a long long time. I would highly recommend Intellipop without reservation.
Brandi was great to work with! We did have some issues at the time of install but the techs at Intellipop got it figured out. Who ever that last tech was we worked with kept us on the phone for a long time until it was fixed! We really appreciate his efforts too!
Brandie made a frustrating experience easy. She is friendly, patient, and cheerful as well as very helpful. She talked us through and got us older people up and running quickly. She took care of us.
I have spoken to Brandie before and I was happy for the opportunity to speak with her again. She is very sweet and it brightens my day to chat with her. I generally dread calling my service providers, but with genuinely kind and friendly people like Brandie, as well as the others I have spoken to at Intellipop, I don't mind calling them a bit. Thanks Brandie!
UTOPIA Fiber
UTOPIA Fiber
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UTOPIA Fiber
We have had a great experience with SenaWave! Their customer service was very impressive and they were great at communicating throughout the whole installation process. The internet service has been wonderful as well.
Amazing customer service! We've called in to set up our internet, and then again a few months later when our internet was shut off (our fault, not theirs). The customer service reps I spoke to were so patient and kind! They helped get our issues resolved quickly so we could quickly get back online. Not only that, but their prices are very reasonable. We have been super happy with their service!
Senawave has been awesome since its been installed in my house since the end of May 2024, before Senawave, Comcast is what I had for years, to get a ok price I always had to renew with a three year contract. That ok price was over double of Senawave with 1 tenth of the speed. When Senawave came around letting me know it would be coming to my neighborhood soon, I was stoked. So on March 1, 2024 my contract with Comcast was done, and you can be darn sure I wasn’t about to do another 3 year contract, or any contract to be honest, so all of a sudden my bill just about doubled, so I called to see what I could do to lower the bill till Senawave came to my house. The best they could do was there lowest plan without a contract which was 50 Mbps and around $125 a month with there modem rental, are you kidding me? I almost cancelled them on the spot but my wife wouldn’t go for it, so I just paid it, patiently waiting for Senawave to get to my circle. When it finally arrived Senawave was 20 times faster and less than half the price of Comcast and I couldn’t wait to call Comcast to cancel. So now it’s been amazing to have Senawave as our Internet provider and we have not had any problems at all, I would recommend Senawave to anybody who wants super fast Internet speeds with great prices, and that’s no joke. They rock! Thanks Senawave! Plus just a side note, I was loyal to Comcast for probably 10 to 15 years are as soon as Comcast became available in my neighborhood! But even with all my loyalty to them, they showed no mercy to a guy that won’t do a contract. I’m so glad to not be given anymore funds to Comcast and others I know think Comcast is going woke, and some time ago a Chinese Uber driver once told me, go woke, go broke? So here’s to a great relationship with Senawave for many years to Come!
Our service tech was excellent. Very smart, and he put my mind are ease that there was a serious problem. I believe his name is CJ. Cj was on time, professional and very kind. He instantly knew what the problem was. The best decision ever was to change over to SenaWave!!! Thank you!!
I've lived in my apartment for a year and use Senawave for internet. Their customer service has been great! I had to call a few times, including recently to change my plan after the ACP program ended. The rep who helped me this time, Sara, was awesome. We got disconnected, but she called me right back! She understood what I needed and made the whole process really easy. Thanks Sara!
UTOPIA Fiber
Denny from customer service is a warm friendly person. He handles all of my requests promptly with full understanding of my needs. He is a joy to talk to
Sumo is the perfect ISP for Utopia Fiber, fast, reliable 1gb/s service. They called me yesterday to see how we are getting on with our new fiber service and to answer any questions. I couldn’t think of any, but if you’ve ever tried to call a certain cable company ( let’s call them X), good luck! Very happy customer!!!
Excellent customer service from start to finish. Everyone at Sumo was always professional and courteous. I especially appreciated their patience and care when I had questions or concerns.
Denny is the best! Super Sweet and kind! I’ll give him a 10 but sadly there’s only 5 stars here.
Denny with Sumo Fiber support was absolutely outstanding. He was extremely professional and was able to help me solve the problem that I had, which in reality wasn't even a problem with my service. It was me. I was the problem. He never said it, he took all the information and days worth of testing I provided and took every logical step that he could. He did not rush me off the phone, when we got stumped he asked good questions that eventually led to me finding out the issue. I have been an IT Engineer for going on 15 years and sometimes even other IT guys need someone just to sanity check their work. After todays experience. I would back Denny up in a Bar fight without hesitation.
UTOPIA Fiber
We bought 300M/300M we got 150M/200M. My VoIP customers had horrible call quality. We spent two days on the phone with their tech support trying to resolve the issue. This could cost me tens of thousands of dollars in lost business and a potential law suit.
Working with Voonami was like a breath of fresh air! Every person I have dealt with was friendly, professional, and very knowledgeable about their services. I would highly recommend them to anyone needing stellar IT support, especially with QuickBooks hosting! Kudos!!
Their support staff sucks!! I called and waited on hold for over 30 minutes for their support guy to tell me they have no idea when it will be fixed and that he will send me an email. No attempt to make the situation right, no estimate on when it will be resolved. Just an indefinite wait, but hey, they will send an email.. They don't listen to you and just keep talking along their "script" and then he hung up.
Gavin, Siiji, Daniel, and everyone that has ever answered my calls and requests for help - Your team is incredible!! Every single time I reach out to Voonami – no matter what time, no matter what day!! YOU ALL are ALWAYS kind, knowledgeable, helpful, and problem solvers!!!! I am so so grateful to you all. What amazing workmanship you all have!!!
Today I chatted with Jeff and Robin who helped me some technical stuff, they're awesome and super chill. Thanks you guys! As always, a shout out to Naldo and Sijie! They've always been incredibly patient with my technical prowess... lol This team is amazing, I support and encourage you to utilize their services. Rock on my friends! Thanks again, and take care. -EO ✌️
UTOPIA Fiber
We chose WiFi Pros for our service provider for Bountiful Fiber. They have been amazing to work with! They are very knowledgeable and they help you in every step of the set up and switch over process. We highly recommend using them. We are very happy with our new internet speeds. They have an app you can use to manage your devices that has great parental controls as well. They're locally owned and operated as well so they are truly invested in their customers and the quality of their service.
Joe and Zann are fantastic. Got the whole system installed in a day and they were efficient and honest. It’s been a few months and I called yesterday on Saturday and not only did they answer they got me troubleshooted and back running. Couldn’t recommend more.
Such a joy having these guys come and set up a superior WiFi network in my house. They came and saw what I had and immediately had the answer on how to improve my network. Less money and triple the speed throughout the house
I don't give reviews very often, but, I was impressed, very impressed that this company is extremely transparent and honest. They came to set up my system and show me all of the details. Out of all the companies they are the only ones that would come to my home to set everything up. Great experience, you could not make a wrong decision using with this company
Joe & Zan were great to work with. They helped me get fiber networked through my entire townhome and made it look way better than I could have ever done it. When it comes to internet and WiFi, they truly are the most knowledgeable and helpful pros. I would highly recommend giving them a call for any of your internet / networking needs.
UTOPIA Fiber
We've been with XMission for a little over 4 years now and we love the service. Being fiber it's super fast as you would expect, and it's almost always faster than the plan I'm paying for. With every other provider the speed is always "up to XX MB" in ideal conditions in the middle of the night when no one else is online. Not with XMission. The service is always fast. The few times I've needed to call in they are always extremely helpful. They even helped me to troubleshoot my router and identify that I had a problem and my router needed to be replaced. Thank you XMission! Keep up the great work.
XMission is a great help, I had an issue arise around the transition time from my current provider to them and as soon as I brought the issue to their attention they were working around the clock to fix it. I am quite impressed with their handling of the issue and prompt resolution (coming from someone with IT and Software Engineering background). They are very personable and caring for their customers, which was nice to see that they treat all their customers this way. When I went in person to pick up a device for the resolution, they kept me well informed of the progress for the device (as I had moved up the timeline I needed it by, again very thankful for their support). I was able to get a tour of the data center and office, which was a nice touch, and good feeling to know that moving forward once the transfer is complete our internet and phone lines are in good hands. Thanks again Adam for your help with this situation and everyone else involved.
I have used XMission for many years. From their web hosting beginnings until today with their fiber service to my home. Their customer service is first-class even though I've only used it to get my initial fiber installed.
We have been using XMission as our ISP with Utopia Fiber. The service is the most reliable I've seen anywhere. The few times I've needed to contact XMission support, I reach a local person who is always friendly and helpful. We've been with them for three years now and couldn't be happier.
Amazing service! Super fast and extremely reliable. Had a small issue when I first switched over, and was quickly able to get in touch with support. One of the managers contacted me and helped me out. Never had a problem since. Been with them for years!