UTOPIA Fiber

UTOPIA Fiber and Bountiful City, Utah Announce Completion of Citywide Open Access Fiber Network Nearly One Year Ahead of Schedule

Over 16,500 Addresses Passed; City-Owned Network Delivers Gigabit and Multi-Gig Internet to Every Home and Business

Nashville, TN — June 2, 2025 — At Fiber Connect 2025 today, UTOPIA Fiber and Bountiful City, Utah announced the completion of the Bountiful Fiber (Powered by UTOPIA) citywide open access network build, which was delivered nearly one year ahead of schedule. The announcement was made during a press conference at 4:00 PM CT and highlights one of the most successful and quickest municipal broadband deployments in the country.

The operational partnership between UTOPIA Fiber and Bountiful City began on May 23, 2023, with an agreement to bring fiber internet to every address in the city within 36 months. As of May 31, 2025, nearly 24 months later, the project is fully built and able to serve every home and business in Bountiful with the fastest and most reliable internet speeds in the nation. The network build includes 13,553 homes and 2,987 businesses, for a total of over 16,500 addresses passed.

“Finishing this project almost a year early is no small feat. It speaks to the commitment of the Bountiful community, the efficiency of our construction contractor, and the strength of the partnership between UTOPIA and the city,” said Roger Timmerman, Executive Director of UTOPIA Fiber. “Bountiful took a bold step to own their future. They didn’t wait around for promises; they acted. And now they’re setting the gold standard for community-owned broadband nationwide.”

Bountiful City hadn’t originally set out to build its own fiber network. However, a steady stream of complaints from residents and a series of unfulfilled promises to upgrade infrastructure by incumbent providers pushed city leaders to take action. The process included conducting a feasibility study, leading an extensive RFP process (which UTOPIA Fiber ultimately won), building in-house expertise, and engaging the community through public hearings. After two years of thorough research, Bountiful City made a confident, data-driven decision to own its own fiber network, fully aligned with the city’s long-standing tradition of owning and managing its own infrastructure.

“In Bountiful, we believe in rolling up our sleeves and getting things done,” said Mayor Kendalyn Harris. “We heard loud and clear from our community that better internet wasn’t just a want, it was a need. And now, just shy of two years after breaking ground, every resident has access to fiber. I’ve already heard from neighbors who say, ‘It’s amazing, we’re all online at once and it just works.’ That’s the kind of impact we were hoping for.”

Bountiful Fiber, powered by UTOPIA, is a city-owned, open access network that allows residents and businesses to choose from 14 private, Utah-based internet providers competing on service and price.

“No contracts, no hidden fees, no throttling,” said Nicole Cottle, Deputy Director and Director of Government Affairs at UTOPIA Fiber, and a Bountiful City resident. “This is what broadband should look like: freedom to choose, fair prices, and a network that’s future-proofed for decades to come. And Bountiful made it happen.”

Bountiful Fiber (Powered by UTOPIA) Overview:
• Fiber-to-the-home infrastructure to every address in the city
• Build includes 13,553 homes and 2,987 businesses passed
• Completed build one year ahead of schedule
• Construction take rate was already at 7%
• Construction/groundbreaking began August 10, 2023
• No contracts or installation fees
• Choice of multiple privately-owned, Utah-based ISPs on one network
• Competition between the ISPs means affordable pricing and excellent service
• Hassle-free switching between ISPs with no equipment to return
• Dedicated fiber direct to the home, not shared with neighbors
• No buffering or slowdowns ever
• 1 Gig, 2.5 Gig, and 10 Gig speed tiers

With 20% year-over-year growth and a 70,000+ subscriber base that has more than doubled since 2020, UTOPIA Fiber continues to lead in customer satisfaction. The network holds a 4.6-star Google rating with over 3,000 reviews and a Net Promoter Score (NPS) of 61, far outpacing national providers.

Residents and businesses can sign up now at mybountifulfiber.com or call 801-987-9230 to get connected.