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Optimizing Connectivity: A Guide to Router & ONT Maintenance

August 18th, 2023

Performing maintenance on any device can seem intimidating, especially when it comes to the devices that help connect you to the internet! If this task seems scary or daunting you are not alone, and that’s why we are here to walk you through the best practices for taking care of your router and ONT unit.

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ISP vs UTOPIA Fiber – What’s the Difference Between Them?

March 22nd, 2023

Let’s walk through the differences between what we do, what our ISPs do, how our network is a little different from most, and who to contact if you have questions!

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Networking Devices: Breaking down how you connect to the internet

February 27th, 2023

Devices like modems, routers, and ONTs are just a few of the devices that can be needed to make sure you can connect to the internet Do you know the difference?

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5 Deadly Sins of Fiber Internet

November 21st, 2022

We’re here to share with you what we think are the 5 worst things you can do with your fiber-optic connection.

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Speed Test Q & A

March 11th, 2021

Speed tests aren’t 100% accurate but they can give you an idea of how fast your Internet connection is. To help you understand how these tests work, we gathered up a list of the five most commonly asked questions about speed tests and answered them for you.

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Residential Fiber Installation Series: How to Set Up Your Router

February 18th, 2021

We’re back with the final blog post in our Residential fiber Installation series! To help you understand what goes on behind the scenes here at UTOPIA Fiber, we’ve been posting blogs and videos on our YouTube channel with a step-by-step demonstration of how we bring fiber into a residential home.

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Ten Tips to Protect Your Wi-Fi Network

October 29th, 2020

October is Wi-Fi Security Month, and absolutely nothing is spookier than getting your Wi-Fi network hacked. According to Breach Level Index, hackers steal 75 records every second. That’s scary! Keep reading for our top 10 tips on how you can keep your home network safe.

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How to Run a Speed Test

September 24th, 2020

To understand how fast your Internet truly is, you need to perform a speed test. Speed tests measure your Internet connection’s maximum speed by mimicking your Internet activity and downloading files while recording the time it takes to do so. The results let you know how quickly your device can upload and download data and verifies your Internet connection’s overall performance.

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Self-Service Tips for Long Wait Times

August 27th, 2020

We have been seeing longer than average hold times for our phone support since the COVID-19 pandemic hit. More people are online during the day working and learning from home, and in turn, more help is needed to troubleshoot Internet issues. Here are some basic tips and tricks that can you can try before calling in or while you are on hold to speak with one of our representatives.

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UTOPIA Fiber in My Area: Can I Sign Up for UTOPIA Fiber?

July 31st, 2020

The number one question we get from community members is, “how can I sign up for UTOPIA Fiber”? We are building faster than ever and consistently working towards creating partnerships with new cities to provide our lightning-fast connectivity to any community willing to partner with us! Here’s how it all works.

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