ISP Terms of Service

Beehive Broadband

Contract Terms: The following terms and conditions shall apply to all customers subscribing to Beehive Broadband service:

This Agreement is part of and shall be incorporated into the Acceptable Use Policy. In utilizing Beehive Broadband service, Customer agrees to adhere to the terms and conditions of the Acceptable Use Policy and this Agreement. Beehive Broadband reserves the right to update this Agreement as necessary. In the event of an inconsistency or conflict between the Acceptable Use Policy and this Agreement, the provisions of this Agreement shall govern.

Governing Law and Venue: The laws of the State of Utah shall govern the terms of this Agreement. The parties hereto stipulate and agree that the exclusive venue for the resolution of all disputes concerning this Agreement shall be Tooele County, Utah.

Entire Agreement: This Agreement constitutes the entire Agreement between the parties and no other representations or statement will be binding upon the parties. If any part of the Agreement is held to be invalid or unenforceable for any reason, the remaining terms and conditions of this Agreement shall remain in full force and effect.

Payment Policies and Terms: Billing is completed at the beginning of each month; full payment is due upon receipt. A 7% (min.$5.00) late fee will be assessed on any balance remaining unpaid after 30 days. Accounts with an unpaid balance after thirty (30) days will be deemed delinquent. Delinquent accounts are subject to an interruption and suspension of service. Once an account has been suspended for nonpayment, it shall remain suspended until the account is paid in full. Accounts suspended for nonpayment are subject to a $50.00 reconnection fee upon reactivation of service. In the event a balance is not paid as agreed, the subscriber may be sent to a collection agency and agrees to pay collection fees equal to 40% of the unpaid balance and any court costs and attorney fees. A thirty-dollar ($30.00) fee will be added to an account balance in the event a payment is returned unpaid. If more than one payment is returned unpaid, we will only accept cash or certified funds as a method of payment.

Due to privacy laws, we will only provide account information to the registered account holder and authorized users.

Equipment and Scope of Work: All equipment, modems, routers, set-top boxes, ONT’s and standard mounting equipment will at all times remain the property of Beehive Broadband. Subscriber may not sell, transfer, lease, encumber or assign all or part of the equipment to any third party. If using any Beehive Broadband equipment, customer will be required to pay a $100 deposit OR provide the account owners social security number and birth date. If service is canceled, customer must return the equipment to BEEHIVE within 7 business days to avoid additional charges. Subscriber shall pay for the full retail cost of, or the repair or replacement of any lost, stolen, unreturned, damaged, sold, transferred, leased, encumbered or assigned equipment or part thereof, together with any costs incurred by Beehive Broadband in obtaining or attempting to obtain possession of any such equipment. On expiration or termination of this Agreement, Subscriber authorizes Beehive Broadband to retrieve from Subscriber’s premises any equipment that is owned by Beehive Broadband. If Customer does not want to lease a router from Beehive Broadband then Customer is responsible for providing their own router to broadcast the signal throughout the home. Beehive recommends N or AC routers with 100M or Gig Network ports.

Due to the nature of the work for the Fiber-to-the-Home project, we require all underground lines to be marked before the start of any digging on premises, either by company or resident, whichever is applicable to the situation. To have this done, please call Blue Stakes. Beehive Broadband is not responsible for unmarked sprinkler lines or damages to those lines.

Additional Fees: In the event that special construction or additional equipment including but not limited to: longer cable, additional grounding, mast hardware or specialized antenna is required, an additional fee will be required for said equipment and any additional labor not included in the standard install. Additional labor is billed at $60.00/hr. Please note we will not perform foundation entrance due to the liability risk. If foundation entrance is required, the customer must complete the necessary foundation drilling prior to the date of scheduled install, or, at the request of the customer, we will complete the foundation entrance with the completion of a Release of Liability waiver. An additional $100.00 fee will be assessed to the account for this work.

Standard Maintenance: Any trouble beyond our network or equipment is the full responsibility of the Subscriber and their subsequent Network Administrator or vendor. Standard maintenance is limited solely to Beehive Broadband’s network and backbone connectivity.

If your connection ceases to function properly but Beehive Broadband’s network is still functioning properly, a technician will be sent to troubleshoot during normal business hours (9 am. – 4:30 pm., Monday – Friday.) If the problem is due to Subscriber negligence, or any of those items listed in the “Not Covered by Standard Maintenance” section, standard hourly rates apply.

Not Covered by Standard Maintenance: Maintenance, repair or replacement of parts damaged or lost through catast􀁓ophe, accident, lightning, neglect, misuse, transportation, theft, fault or negligence of Subscriber, or causes external to the system, such as, but not limited to: failure of, or faulty electrical power, operator error, or malfunction of Subscriber’s computer and/or peripheral equipment not installed by Beehive Broadband, or from any cause related to or other than the intended and ordinary use.

Acceptable Use Policy: Beehive Broadband agrees to provide high-speed Internet to the Subscriber, subject to the following terms and conditions:

This service is for single-family residence or home-office use only. Internet sharing is allowed only within the boundaries of the residence. Allowing others to use this connection via wired, wireless (Wi-Fi or other technology) or by other means will result in immediate disconnection. Re-selling this service will result in immediate disconnection. However, businesses may set up a Wi-Fi hotspot with permission from Beehive Broadband, but this is only allowed on a case-by-case basis.

Using a personal account for high-volume or commercial use (i.e.., revenue generation, advertising, etc.) is prohibited. E-mail accounts exceeding the Subscriber’s allotted e-mail space may, at Beehive Broadband’s discretion, be transferred to a compressed temporary file for storage. Beehive Broadband may delete the temporary file from the server 60 days after notifying the Subscriber.

Abuse of Services: Any use of the system that disrupts the normal use of the system for other Subscribers is considered to be abuse of services. The propagation of computer worms or viruses or the use of the network to make unauthorized entry to their computational, information, or communication devices or resources of others is a violation of this Agreement. The use of Beehive Broadband’s services by Subscriber’s to modify, alter, reverse engineer, decompile disk or disassemble any proprietary work in whatever form is a violation of this Agreement. The failure of any Subscriber running IPX to use an IP tunneling protocol is a violation of this Agreement. The broadcast of Routing Internet Protocol (RIP) or any other inter-router protocol by Subscriber is a violation of this Agreement. Any Subscriber deemed by Beehive Broadband to be in violation of this section is subject to immediate termination by Beehive Broadband. Termination under this section shall have no liability other than to refund any unearned prepaid service fees including direct, indirect, incidental or consequential damages.

Monitoring: Beehive Broadband has no obligation to monitor the Services, but may do so and disclose information regarding use of the Services for any reason if Beehive Broadband, in its sole discretion, believes that it is reasonable to do so, including to: satisfy laws, regulations, or governmental or legal requests; operate the Services properly; or protect itself and its interests.

Disclaimer: Beehive Broadband assumes no responsibility for the content contained on the Internet or otherwise available through the network or from any source accessible via Beehive Broadband’s services. Beehive Broadband discloses and Subscriber acknowledges that there may be content on the Internet or otherwise available through the services provided by Beehive Broadband which may be offensive to some individuals, which may not be in compliance with local, state or federal laws, rules or regulations, including but not limited to pornographic, or otherwise inappropriate or sexually explicit or offensive content.

Subscriber acknowledges to Beehive Broadband that its use of Beehive Broadband’s service to access information, content or other services is at its own risk.

Indemnification / Release: Subscriber, its agent, successor and/or assigns expressly agrees to indemnify and release Beehive Broadband, its affiliates, sub-contractors, employees, agents, assigns or successors from any liability for any claims, losses, actions, damages, suits, or proceedings arising out of or otherwise related to Subscriber’s installation of, use of or termination of Beehive Broadband’s services hereunder including but not limited to, Subscriber’s access to content uploaded or downloaded using Beehive Broadband’s service from any source or to any recipient. Subscriber further releases Beehive Broadband from any responsibility or liability related to the accuracy, quality or confidentiality of any information available by or through Beehive Broadband’s systems and/or the network. Subscriber’s release of Beehive Broadband includes any actions or inaction by Beehive Broadband which amounts to negligence.

Termination: Subscriber may terminate this Agreement by submitting a request for termination (e-mail, fax, U.S. Mail or via telephone) Requests received prior to close of business shall have a termination date of the next business day. Subscribers will be required to pay out the remaining balance of the contract period upon cancellation. This amount will be added to their final bill, and is due upon receipt.

Without prior notice, Beehive Broadband may terminate this Agreement, your password, your account, or your use of the Services for any reason, including, without limitation, if Beehive Broadband, in its sole discretion, believes you have violated this Agreement, our Acceptable Use Policy, or any of the applicable user policies, or if you fail to pay any charges when due. Beehive Broadband may provide termination notice to you via the e-mail address provided on the Subscriber account or by US Mail or courier service to the address you provided for the Services. Termination by Beehive Broadband for violation of Beehive Broadband’s Acceptable Use Policy shall be subject to the termination fees as described above.

Additional Clarifications, Terms and Conditions: User names, passwords and e-mail addresses are Beehive Broadband’s property and Beehive Broadband may alter or replace them at any time.

Beehive Broadband has no control over certain types of interference and signal blockage. We do not guarantee any level or quality of service. If the service becomes unusable and cannot be restored within 2 working days, your account will be credited for the outage. If service is interrupted more than an aggregate of 24 hours in any given month, term contracts may be canceled without penalty.

Beehive Broadband cannot be held liable for any type of loss, whether actual or perceived, due to a lack of service.

Subscriber understands that service will be interrupted from time to time for various reasons including maintenance, upgrades and power outages. There will be no warning for some of the outages.

 

Beehive Broadband Privacy Policy Highlights

To view our privacy policy in its entirety, please visit our website at www.beehivebroadband.com or contact Customer Service at (800) 615-8021.

This Privacy Policy describes how we collect, use, disclose, and store your personal information. As we may periodically update this Privacy Policy, you should review this Privacy Policy often for changes.

What Types of Information We Collect About You

We collect information from you in order to provide our products and services. Examples of the types of information we collect include:

• Personal Information: Personal information means information we directly associate with a specific person, for example your name, address or email address.

• Contact Information: We collect information about you for contact and billing purposes, including your name, address, phone number and email address.

• Credit and Financial Information: We collect information about your credit card or banking information, Social Security Number, and credit history so we can verify, process and bill for our products and services.

How Information About You Is Collected

We collect information about you in three primary ways:

• Information You Provide: We collect information that you provide when you apply for, purchase, or use our services or products, such as your personal contact and billing information, credit information, or other information you may provide to us.

• Information We Collect Automatically: We automatically collect a variety of information associated with your use of our websites when modifying or establishing account access, survey responses, and call monitoring when calling our customer service representatives.

• Information From Other Sources: We may obtain or purchase information about you from other sources, such as credit information before starting service, or updated address information from shippers.

How We Use Information We Collect About You

• We use your information to provide and bill for services and products, to verify your identity, and to send you offers for Beehive Broadband products and services. We also use information we collect to answer your questions about your account or assist you with troubleshooting.

• We may also use your information for internal purposes, such as auditing, data analysis, and research to improve our products, services, customer communications, and content.

When and How We Share Information Collected About You

• We do not sell your name, address or phone number to others outside the Beehive Broadband corporate family to market those companies’ products or services.

• With Account Holders: If your use of our products and services is in conjunction with an employer discount or multi-line account, your employer or the primary account holder may have access to your information.

• Transactions: We may provide your information to third-party service providers to process transactions or otherwise provide you service, such as billing companies or shipping services, or when roaming on another carrier’s network.

• Acquisitions: We may also transfer your information in a corporate business transaction, such as a merger or acquisition.

• For Legal Process and Protection: We will provide customer information where necessary to comply with the law, such as disclosure of your information to a law enforcement agency for your safety or the safety of others, or when compelled by subpoena or other legal process.

How We Store and Protect the Information Collected About You

• Protecting Your Information: We use a variety of safeguards to protect the information we collect about you.

• Retaining Your Information: We retain information collected about you for only as long as we need such information for business, legal, or tax purposes.

How You Can Update Your Information and Choose How We Contact You

• Access: You can help ensure that information we have about you is accurate, complete, and up-to-date by accessing your account at www.beehivebroadband.com, or by calling Customer Service at 800.615.8021.

Your Role in Protecting Your Privacy

You play an important role in protecting your information.

Privacy Policy Updates and Contact Information

• Policy Changes: We may change this Policy at any time.

• Notice: If we propose to use Personal Information in a materially different way, we will provide you with notice by posting notice of the changes on our website for at least 30 days before we implement those changes, and obtain your consent as specified above for any material change regarding disclosure of personal information.

• Check Back Often: You should review this Privacy Policy often for changes.

• Contact Us: If you have any questions or comments about this policy or about Beehive Broadband’s privacy practices, please send an e-mail message to support@beehivebroadband.com or call Customer Service at 1-800-615-8021. You may also direct your privacy-related comments or questions to the address below:

Beehive Broadband

2000 East Sunset Road

Lake Point, UT 84074

 

Services Summary

 

Data Cap: None

Static IP: Yes

Static IP Cost: Free

Router Information: VOIP Customers have the option to use their Telephone Adapter’s built in router for an additional rental fee of $5/month, but is not required.

brigham.net

Contract Terms: This contract term is 2 Years. Month to Month contracts are available by contacting the provider directly. Additional fees may apply. 

Billing: Monthly services will be billed in advance at the beginning of each month. A brigham.net representative will contact you for your billing & payment information.

Terms and Conditions: www.brigham.net/TermsofService.pdf

 

Data Cap: None

Static IP: No

Router Information: Routers are available for purchase by contacting brigham.net directly. Routers that support under 1 Gbps are $50 and routers that support 1 Gbps are $150

 

CentraCom

Contract Terms:  CentraCom’s contract is on a month-to-month basis. Customer can sign a 1-year lease to get 1 month of free service by contacting CentraCom directly.

 

Data Cap: None

Static IP: Yes

Static IP Cost: $10 additional charge each month per IP Address.

Router Information: Routers are available for lease at no additional charge or customer can use their own. Router must be returned upon cancellation of services.

Fibernet

Contract Terms: Fibernet’s contract is for a period of 1 year.

Billing:  CUSTOMER shall pay all fees according to the period and pricing model specified above. For example, if the fees are quoted as Monthly Fees or per month then the BILLING PERIOD shall be considered monthly, if the fees are quoted as Annual Fees or per year then the BILLING PERIOD shall be considered annual, and so forth.

Terms and Conditions:  This document defines a SERVICES AGREEMENT or contract between FIBERNET CORP., a Utah C Corporation, a wholly owned subsidary of Fibernet Corporation, at 1155 S. 800 E., Orem, UT 84097, USA, 800-305-6995 (hereinafter referred to as “Fibernet”), and the entity using or purchasing services provided by Fibernet, herein after referred to as CUSTOMER for the indicated services and is subject to the following Terms and Conditions.

SERVICES. Fibernet shall provide CUSTOMER with the services indicated on this Services Agreement in consideration for CUSTOMER’s “PAYMENT OF FEES.”

SERVICE FEES, INSTALLATION FEES and SET-UP FEES. SERVICE FEES, INSTALLATION and SET-UP FEES are paid in consideration for the CUSTOMER’s use of Fibernet’s Services indicated and do not include any unspecified services.

EFFECTIVE DATE. The EFFECTIVE DATE of this Services Agreement shall be deemed the latter of the following: (a) the date Fibernet substantially completes the set-up, activation, or creation of the CUSTOMER’s service, or (b) the date the service is ordered.  The date the CUSTOMER first utilizes the service, the date the CUSTOMER signs this Services Agreement, or whether or not the CUSTOMER ever uses the service shall have no bearing or effect on the EFFECTIVE DATE.

TERM. The TERM of the AGREEMENT is defined above plus any partial calendar month and commences as of the EFFECTIVE DATE. If no TERM is specified, then the contract will be considered to have a month-to-month TERM plus any partial calendar month. If no NOTICE of cancellation is given, upon the fulfillment of a TERM, the Agreement will automatically renew with either a month-to-month TERM if the SERVICE FEES are paid monthly, a three month TERM if the SERVICE FEES are paid quarterly, a six month TERM if the SERVICE FEES are paid semi-annually, or a twelve month TERM if the SERVICE FEES are paid annually.

BILLING PERIOD. CUSTOMER shall pay all fees according to the period and pricing model specified above. For example, if the fees are quoted as Monthly Fees or per month then the BILLING PERIOD shall be considered monthly, if the fees are quoted as Annual Fees or per year then the BILLING PERIOD shall be considered annual, and so forth.

PAYMENT OF FEES. CUSTOMER agrees to pay all INSTALLATION and SET-UP FEES to Fibernet. CUSTOMER shall pay all SERVICE FEES to Fibernet in advance of the BILLING PERIOD on or before the first day of each BILLING PERIOD, before the close of business, during the TERM. All payments received after the first are subject to finance charges and administration fees and accounts may be, at Fibernet’s sole discretion, inactivated until payment is received. CUSTOMER authorizes Fibernet to receive payments via the indicated monthly payment mode including without limitation the charging of the CUSTOMER’s credit card or other electronic means.

CHANGE / INTERRUPTION / SUSPENSION / TERMINATION OF SERVICES. You are liable for all unpaid amounts due on your account, even if your Services are terminated or cancelled partway through a billing cycle. Fibernet may charge you interest on unpaid balances at the rate of 1.5% per month or the maximum rate allowed by law. Fibernet may use a third-party service to collect unpaid amounts and may charge you attorneys, collection, or other reasonable fees incurred to collect unpaid balances. (a) Following the completion of the TERM, CUSTOMER may terminate this Service Agreement without penalty, upon providing Fibernet with a 30-day written NOTICE of termination.  (b)  Fibernet may interrupt, suspend, or terminate CUSTOMER’s Services if CUSTOMER breaches any term or condition of this Services Agreement.  Fibernet will provide at least 5-day NOTICE of its intent to interrupt, suspend, or terminate CUSTOMER’s Services unless by cause of force-majore or Fibernet believes, at Fibernet’s sole discretion, such action must be taken sooner to prevent damage to Fibernet, its other customers, or affiliates.

COROLLARY SERVICES. Unless specifically written-in hereunder as a “SPECIAL TERMS/CONDITIONS/NOTES,” corollary services such as technical support services, training services, and marketing services are not included in this Services Agreement. These corollary services may be provided by Fibernet to its CUSTOMER under contracts and for fees separate from this Services Agreement.

LISTS / UNSOLICITED ELECTRONIC MAIL. Use of email lists for unsolicited electronic mail or other mass electronic mailings is strictly prohibited. Fibernet reserves the right to deactivate the CUSTOMER’s account(s) upon an indication of such activity. CUSTOMER hereby agrees to indemnify and hold harmless Fibernet from any claim resulting from the CUSTOMER’s or another party’s use of electronic mail service(s) on the CUSTOMER’s account(s).

INTERNET PRIVACY & CONFIDENTIALITY. CUSTOMER agrees to take whatever electronic or physical security measures necessary in order to preserve the sensitivity or confidentiality of information submitted via the Internet, stored within Fibernet facilities or accessible to services provided by Fibernet .

ILLEGAL / UNETHICAL / PORNOGRAPHIC USE. CUSTOMER shall use Fibernet ‘s Internet Services and the Internet in a manner wholly consistent with all applicable governing laws, rules, and regulations. CUSTOMER hereby agrees that the CUSTOMER’s use of Fibernet ‘s Internet Services will not promote, send, view, or store: pornography; obscenity; nudity; violations of privacy, copyrights, trademarks, and property; computer viruses; or anything harassing and harmful. Fibernet reserves the right to deactivate or delete without notice any Internet Services in violation of this paragraph. CUSTOMER hereby agrees to indemnify and hold harmless Fibernet from any liability resulting from the CUSTOMER’s use or abuse of Fibernet ‘s Internet Services.

FIREWALL, SECURITY, FILTERING. CUSTOMER acknowledges that, unless specified, Fibernet does not include, provide, maintain or otherwise deliver any security device or service with this product or service including, but not limited to: Firewalls, Security Appliances, Intrusion Detection Device, Intrusion Prevention Devices, and any Network Filtering Device.

BACKUPS. CUSTOMER acknowledges that , unless specified, Fibernet does not include, provide, maintain, or otherwise deliver any backup of CUSTOMER data stored on Fibernet products and services.  CUSTOMER is solely responsible for backing up, copying or otherwise storing any data CUSTOMER deems of value.

DISPUTE RESOLUTION. In the event it becomes necessary, to pursue collections, to refer any dispute to an attorney, or to resolve a dispute in a court of law, the prevailing party will be entitled to an award of any and all collections fees, reasonable attorney’s fees and costs associated with any action regardless of whether or not a suit shall actually be filed. Customer agrees to pursue legal action only in Utah County, Utah, USA.

NOTICES. All notices to Fibernet must be given in writing.  Please refer to the Fibernet website (http://www.fiber.net) for additional information regarding billing and support issues. Notices regarding this SERVICES AGREEMENT should be directed to:

FIBERNET CORP., a Utah C Corporation

1155 S. 800 E.Orem, UT 84097  USA

FAX 801-223-9937

SPECIAL TERMS AND CONDITIONS. In addition to the terms and conditions already stated in this Services Agreement Fibernet and CUSTOMER incorporate herein the following special term(s) and/or condition(s): see attached ‘Special Terms and Conditions.’

RESIDENTIAL UTOPIA SERVICE.   The SERVICE is delivered over the UTOPIA network and subject to the following special terms and conditions.  Upon expiration of the TERM or if the TERM is considered month-to-month, SERVICE FEEs are subject to change, without notice.  Installation and Set-up charges are dependent upon the cost of set-up and installation by both UTOPIA and Fibernet. UTOPIA’s installation charges are estimated at the time of AGREEMENT execution and are subject to change. CUSTOMER may approve said change or terminate this AGREEMENT immediately upon the notice (including verbal notice) of change to said charges.  Additional charges not estimated at the time of this AGREEMENT may apply for inside wiring, missed appointments, bandwidth overage fees, and other issues.  Service includes a specifed quantity of gigabytes (GB) of data transfer per month as measured by Fibernet systems.   Additional GB of data transfer shall be assessed an overage fee of $20.00 per additional 100 GB per month. If CUSTOMER exceeds the specified quantity of GB of data transfer in two consecutive months, Fibernet reserves the right to assess estimated overage fees in advance.  Fibernet will refund or adjust estimated overage fees as needed.  CUSTOMER agrees to pay for all additional charges when due.

TOTAL BYTES TRANSFERRED. Fibernet measures the total number of data Bytes (B) transferred per month. The upload and download data are measured simultaneously and are added together for a cumulative total of Bytes (B) transferred. If CUSTOMER’s monthly Bytes transferred exceeds the level for which CUSTOMER has agreed to, CUSTOMER authorizes Fibernet to bill and CUSTOMER agrees to pay according to the terms of this AGREEMENT.

ATTACHMENTS, AMMENDMENTS, and ACCEPTABLE USE POLICY (AUP). Fibernet and CUSTOMER are bound to attachments to this Internet Services Agreement. CUSTOMER acknowledges that Fibernet policies may change from time to time and CUSTOMER hereby agrees to abide by these changes and be liable for such changes as reported at https://www.fiber.net/support/acceptable-use-policy/ or in Fibernet’s AUP. The CUSTOMER’s continued use of Fibernet’s services after such changes shall constitute CUSTOMER’s acceptance of the modification to this Services Agreement.

THE INDIVIDUAL SIGNING THIS SERVICES AGREEMENT, ACKNOWLEDGES THAT HE/SHE IS AT LEAST EIGHTEEN YEARS OLD, HAS READ ALL PAGES OF AND ATTACHMENTS TO THIS AGREEMENT, UNDERSTANDS IT, AND, EITHER A) AGREES TO BE PERSONALLY BOUND BY ALL ITS TERMS AND CONDITIONS AS AN INDIVIDUAL OR B) AFFIRMS THAT HE/SHE HAS FULL POWER AND AUTHORITY TO REPRESENT AND OBLIGATE THE CUSTOMER IF IT IS A BUSINESS ENTITY. THE INDIVIDUAL OR SIGNOR FURTHER AGREES THAT THIS SERVICES AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE CUSTOMER AND Fibernet WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT AND ALL OTHER COMMUNICATIONS BETWEEN THE CUSTOMER AND Fibernet, ORAL OR WRITTEN, RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

 

Data Cap: 2TB

Overage Costs: $0.20 per GB over

Static IP: Yes

Static IP Cost: Free

Router Information: Does not provide routers.

Infowest

Contract Terms: This contract term is Month to Month.

Billing: Monthly services will be billed in advance at the beginning of each month. An InfoWest representative will contact you for your billing & payment information.

Terms and Conditions: http://infowest.com/about-us/terms-and-conditions/

 

Data Cap: 250 Mbps = 600 GB/month soft cap

Overage Costs: None. If you do go over, speed will be slowed down and will reset on the first of the following month.

Static IP: Yes

Static IP Cost: $5 additional charge each month

Router Information: Routers are available for lease by contacting Infowest directly at an additional $10/month. Routers must be returned to the provider upon cancellation of services.

Intellipop

This user agreement (“Agreement”) is a legally binding agreement between you, an individual and Intellipop, LLC. This agreement sets forth the terms and conditions for the use by you and Intellipop Fiber Optic Internet Services (The “Service”). Intellipop Licenses the service to you upon the express condition that you accept all of the terms and conditions detailed in this agreement and explained further on our website, www.intellipop.co/fibertos. By activating your service with Intellipop you accept the terms and conditions and each time you access the service you affirmatively state that you accept the terms and conditions of Intellipop Fiber Optic Internet Services.

1. Privacy. Intellipop will not disclose or sell your personal information to any third party unless otherwise stated by the laws of Utah and or the United States. You shall not permit or allow other persons to have access to or to use Your Account Information other than you or agents who have been notified of the restrictions set forth in this Agreement, absent Intellipop’s prior express written consent. You agree to maintain the confidentiality of all of Your Account Information and agree to be primarily responsible for all activity pursuant to Your Account. Although Intellipop has taken significant measures to ensure the security of information submitted by You in using the Service, Intellipop cannot guarantee the security of information collected during Your use of the Service and shall not be liable in any way for compromise of Your data.

2. Payment and Billing. You are responsible for paying all fees and charges (plus applicable taxes) associated with your use of the Service as such fees become due. Unless otherwise stated in writing from Intellipop, You agree to be billed monthly for all recurring and one-time charges, including but not limited to late and termination charges, for any services ordered by You and any fees owed to Intellipop. You can make payments online via your account portal at https://portal.intellipop.co or by calling us at 801-851-1770 via check, credit or debit card. Intellipop does not offer pro-rated refunds and all sales are final.

3. Term. Intellipop is a month to month service and does not require a contract with Intellipop itself. You may cancel services with Intellipop at anytime with 30 day written notice. Intellipop may immediately terminate this Agreement and Your Account upon (a) Your breach of any provision of this Agreement , (b) any action by you that Intellipop determines, in its sole judgment, to interfere with the operation or use of the Service.

4. Indemnification. You agree to indemnify and hold harmless each and every Contributor, and their respective affiliates, officers, directors, employees, consultants, agents, licensees and licensors from any claim, demand, or damages, including reasonable attorneys’ fees, asserted by any third party due to, arising out of, or in any way related to, the use of the Service under Your Account.

5. Intellipop Limited Liability. Intellipop expressly limits its damages for any non-accessibility time or other downtime to the service. You acknowledge that the operation and availability of the communications systems, including, without limitation, telephone service, computer networks and the Internet, used for accessing and interacting with the Service can be unpredictable and may, from time to time, interfere with or prevent access to or operation of the Service. You acknowledge that Intellipop is not responsible for any such interference with or prevention of Your use of or access to the Service.

By accepting and activating your Intellipop Fiber Optic Services you agree to all terms and conditions laid forth, including those detailed at www.intellipop.co/fibertos

 

Data Cap: None

Static IP: Yes

Static IP Cost: Free

Router Information: Routers are available for lease by contacting Intellipop directly at an additional $10/month. Routers must be returned to the provider upon cancellation of services.

1 Gbps capable routers are also available for purchase for $120 by contacting Intellipop directly with setup and remote management included.

Senawave

Terms and Conditions: Rates and charges as set forth on this agreement do not include applicable taxes, surcharges, and like charges for which the customer is responsible. 30-day Money Back Satisfaction Guarantee applies to services that are cancelled in writing within 30 days of activation date and if applicable require return of voice adaptor or any other purchased or leased hardware. By signing below customer acknowledges that they have reviewed the Internet Acceptable Use Policy “Internet Acceptable Use Policy” at http://www.senawave.com/internet_acceptable_use_policy.php, which is incorporated heron by reference and agrees to comply with the terms thereof, if applicable to the services obtained herein.

Billing: Monthly services will be billed in advance on the first of the month. First month’s bill may be prorated accordingly depending on activation date.

 

For Data Caps and Static IP info, contact Senawave directly at 801-217-9000

Router Information: 1 Gbps capable routers are available for lease by contacting Senawave directly at an additional $9/month. Routers must be returned to the provider upon cancellation of services.

Sumo Fiber

Contract Terms: This contract term for SumoFiber services is Month to Month. Additional fees may apply.

Billing: Any applicable installation fees and the customer’s first month of service charge will be processed immediately following the activation date. RATES AND CHARGES AS SET FORTH ON THIS AGREEMENT DO NOT INCLUDE APPLICABLE TAXES, SURCHARGES, AND LIKE CHARGE FOR WHICH CUSTOMER IS RESPONSIBLE. Early termination by customer will result in liquidated damages as set forth in the Terms and Conditions. By a signature above, customer acknowledges that it has reviewed the Internet Access and Use Policy, http://sumofiber.com/legal.html, which is incorporated herein by reference, and agrees to comply with the terms thereof, if applicable to the services obtained hereunder.

Terms and Conditions: All service(s) provided with Standard Support unless otherwise indicated. Definition of Standard Support can be found at http://sumofiber.com/legal.html. Service Level Agreements (SLAs) for all products are posted at http://sumofiber.com/legal.html.

 

Data Cap: None

Static IP: Yes

Static IP Cost: Free

Router Information: Does not provide routers.

Veracity Networks

Contract Terms: Internet and VoIP phone services can be set up on a month-to-month contract. Any contract including video services requires a two-year contract.

Terms and Conditions: For complete terms and conditions, please visit https://residential.veracitynetworks.com/residential-customer-service-agreement/

 

Data Cap: None

Static IP: Yes

Static IP Cost: Offer up to 2 Static IP’s at $2 each

Router Information: Does not provide routers.

Voonami

Contract Terms: Voonami’s data plans are on are on a month to month basis. Voonami’s VOIP service requires a 2-year contract. A monthly VOIP option is available by contacting the provider directly.

Billing: Monthly services will be billed in advance on the date of service initiation and will be billed on that same date of each following month.

Terms and Conditions: http://www.voonami.com/aup

 

Data Cap: None

Static IP: Yes

Static IP Cost: Free

Router Information: Does not provide routers.

XMission

Contract Terms: XMission’s data plans are on are on a month to month basis.  XMission’s VOIP service requires a 2-year contract.  A monthly VOIP option is available by contacting the provider directly. 

Billing: Monthly services will be billed in advance on the date of service initiation and will be billed on that same date of each following month. 

Terms and Conditions: www.xmission.com/legal

 

Data Cap: 10TB

Overage Costs: None. If you do go over, will issue a warning. If it happens multiple times, we will negotiate a new rate plan.

Static IP: Yes

Static IP Cost: 1st is free. Any subnets are an extra monthly cost. Additional IP’s are $1 per IP sold in blocks of 8 or 16.

Router Information: Does not provide routers.