ISP Terms of Service

Beehive Broadband

Beehive Broadband’s data and VOIP plans are on a month-to-month contract term.  Beehive’s Captivision requires a 2-year contract.  A month-to-month Captivision contract is available by contacting the provider directly.  Additional fees may apply.

 

Data Cap: None

Static IP: Yes

Static IP Cost: Free

brigham.net

Contract Terms: This contract term is 2 Years. Month to Month contracts are available by contacting the provider directly. Additional fees may apply. 

Billing: Monthly services will be billed in advance at the beginning of each month. A brigham.net representative will contact you for your billing & payment information.

Terms and Conditions: www.brigham.net/TermsofService.pdf

 

Data Cap: None

Static IP: No

Fibernet

Contract Terms: Fibernet’s contract is for a period of 1 year.

Billing:  CUSTOMER shall pay all fees according to the period and pricing model specified above. For example, if the fees are quoted as Monthly Fees or per month then the BILLING PERIOD shall be considered monthly, if the fees are quoted as Annual Fees or per year then the BILLING PERIOD shall be considered annual, and so forth.

Terms and Conditions:  This document defines a SERVICES AGREEMENT or contract between FIBERNET CORP., a Utah C Corporation, a wholly owned subsidary of Fibernet Corporation, at 1155 S. 800 E., Orem, UT 84097, USA, 800-305-6995 (hereinafter referred to as “Fibernet”), and the entity using or purchasing services provided by Fibernet, herein after referred to as CUSTOMER for the indicated services and is subject to the following Terms and Conditions.

SERVICES. Fibernet shall provide CUSTOMER with the services indicated on this Services Agreement in consideration for CUSTOMER’s “PAYMENT OF FEES.”

SERVICE FEES, INSTALLATION FEES and SET-UP FEES. SERVICE FEES, INSTALLATION and SET-UP FEES are paid in consideration for the CUSTOMER’s use of Fibernet’s Services indicated and do not include any unspecified services.

EFFECTIVE DATE. The EFFECTIVE DATE of this Services Agreement shall be deemed the latter of the following: (a) the date Fibernet substantially completes the set-up, activation, or creation of the CUSTOMER’s service, or (b) the date the service is ordered.  The date the CUSTOMER first utilizes the service, the date the CUSTOMER signs this Services Agreement, or whether or not the CUSTOMER ever uses the service shall have no bearing or effect on the EFFECTIVE DATE.

TERM. The TERM of the AGREEMENT is defined above plus any partial calendar month and commences as of the EFFECTIVE DATE. If no TERM is specified, then the contract will be considered to have a month-to-month TERM plus any partial calendar month. If no NOTICE of cancellation is given, upon the fulfillment of a TERM, the Agreement will automatically renew with either a month-to-month TERM if the SERVICE FEES are paid monthly, a three month TERM if the SERVICE FEES are paid quarterly, a six month TERM if the SERVICE FEES are paid semi-annually, or a twelve month TERM if the SERVICE FEES are paid annually.

BILLING PERIOD. CUSTOMER shall pay all fees according to the period and pricing model specified above. For example, if the fees are quoted as Monthly Fees or per month then the BILLING PERIOD shall be considered monthly, if the fees are quoted as Annual Fees or per year then the BILLING PERIOD shall be considered annual, and so forth.

PAYMENT OF FEES. CUSTOMER agrees to pay all INSTALLATION and SET-UP FEES to Fibernet. CUSTOMER shall pay all SERVICE FEES to Fibernet in advance of the BILLING PERIOD on or before the first day of each BILLING PERIOD, before the close of business, during the TERM. All payments received after the first are subject to finance charges and administration fees and accounts may be, at Fibernet’s sole discretion, inactivated until payment is received. CUSTOMER authorizes Fibernet to receive payments via the indicated monthly payment mode including without limitation the charging of the CUSTOMER’s credit card or other electronic means.

CHANGE / INTERRUPTION / SUSPENSION / TERMINATION OF SERVICES. You are liable for all unpaid amounts due on your account, even if your Services are terminated or cancelled partway through a billing cycle. Fibernet may charge you interest on unpaid balances at the rate of 1.5% per month or the maximum rate allowed by law. Fibernet may use a third-party service to collect unpaid amounts and may charge you attorneys, collection, or other reasonable fees incurred to collect unpaid balances. (a) Following the completion of the TERM, CUSTOMER may terminate this Service Agreement without penalty, upon providing Fibernet with a 30-day written NOTICE of termination.  (b)  Fibernet may interrupt, suspend, or terminate CUSTOMER’s Services if CUSTOMER breaches any term or condition of this Services Agreement.  Fibernet will provide at least 5-day NOTICE of its intent to interrupt, suspend, or terminate CUSTOMER’s Services unless by cause of force-majore or Fibernet believes, at Fibernet’s sole discretion, such action must be taken sooner to prevent damage to Fibernet, its other customers, or affiliates.

COROLLARY SERVICES. Unless specifically written-in hereunder as a “SPECIAL TERMS/CONDITIONS/NOTES,” corollary services such as technical support services, training services, and marketing services are not included in this Services Agreement. These corollary services may be provided by Fibernet to its CUSTOMER under contracts and for fees separate from this Services Agreement.

LISTS / UNSOLICITED ELECTRONIC MAIL. Use of email lists for unsolicited electronic mail or other mass electronic mailings is strictly prohibited. Fibernet reserves the right to deactivate the CUSTOMER’s account(s) upon an indication of such activity. CUSTOMER hereby agrees to indemnify and hold harmless Fibernet from any claim resulting from the CUSTOMER’s or another party’s use of electronic mail service(s) on the CUSTOMER’s account(s).

INTERNET PRIVACY & CONFIDENTIALITY. CUSTOMER agrees to take whatever electronic or physical security measures necessary in order to preserve the sensitivity or confidentiality of information submitted via the Internet, stored within Fibernet facilities or accessible to services provided by Fibernet .

ILLEGAL / UNETHICAL / PORNOGRAPHIC USE. CUSTOMER shall use Fibernet ‘s Internet Services and the Internet in a manner wholly consistent with all applicable governing laws, rules, and regulations. CUSTOMER hereby agrees that the CUSTOMER’s use of Fibernet ‘s Internet Services will not promote, send, view, or store: pornography; obscenity; nudity; violations of privacy, copyrights, trademarks, and property; computer viruses; or anything harassing and harmful. Fibernet reserves the right to deactivate or delete without notice any Internet Services in violation of this paragraph. CUSTOMER hereby agrees to indemnify and hold harmless Fibernet from any liability resulting from the CUSTOMER’s use or abuse of Fibernet ‘s Internet Services.

FIREWALL, SECURITY, FILTERING. CUSTOMER acknowledges that, unless specified, Fibernet does not include, provide, maintain or otherwise deliver any security device or service with this product or service including, but not limited to: Firewalls, Security Appliances, Intrusion Detection Device, Intrusion Prevention Devices, and any Network Filtering Device.

BACKUPS. CUSTOMER acknowledges that , unless specified, Fibernet does not include, provide, maintain, or otherwise deliver any backup of CUSTOMER data stored on Fibernet products and services.  CUSTOMER is solely responsible for backing up, copying or otherwise storing any data CUSTOMER deems of value.

DISPUTE RESOLUTION. In the event it becomes necessary, to pursue collections, to refer any dispute to an attorney, or to resolve a dispute in a court of law, the prevailing party will be entitled to an award of any and all collections fees, reasonable attorney’s fees and costs associated with any action regardless of whether or not a suit shall actually be filed. Customer agrees to pursue legal action only in Utah County, Utah, USA.

NOTICES. All notices to Fibernet must be given in writing.  Please refer to the Fibernet website (http://www.fiber.net) for additional information regarding billing and support issues. Notices regarding this SERVICES AGREEMENT should be directed to:

FIBERNET CORP., a Utah C Corporation

1155 S. 800 E.Orem, UT 84097  USA

FAX 801-223-9937

SPECIAL TERMS AND CONDITIONS. In addition to the terms and conditions already stated in this Services Agreement Fibernet and CUSTOMER incorporate herein the following special term(s) and/or condition(s): see attached ‘Special Terms and Conditions.’

RESIDENTIAL UTOPIA SERVICE.   The SERVICE is delivered over the UTOPIA network and subject to the following special terms and conditions.  Upon expiration of the TERM or if the TERM is considered month-to-month, SERVICE FEEs are subject to change, without notice.  Installation and Set-up charges are dependent upon the cost of set-up and installation by both UTOPIA and Fibernet. UTOPIA’s installation charges are estimated at the time of AGREEMENT execution and are subject to change. CUSTOMER may approve said change or terminate this AGREEMENT immediately upon the notice (including verbal notice) of change to said charges.  Additional charges not estimated at the time of this AGREEMENT may apply for inside wiring, missed appointments, bandwidth overage fees, and other issues.  Service includes a specifed quantity of gigabytes (GB) of data transfer per month as measured by Fibernet systems.   Additional GB of data transfer shall be assessed an overage fee of $20.00 per additional 100 GB per month. If CUSTOMER exceeds the specified quantity of GB of data transfer in two consecutive months, Fibernet reserves the right to assess estimated overage fees in advance.  Fibernet will refund or adjust estimated overage fees as needed.  CUSTOMER agrees to pay for all additional charges when due.

TOTAL BYTES TRANSFERRED. Fibernet measures the total number of data Bytes (B) transferred per month. The upload and download data are measured simultaneously and are added together for a cumulative total of Bytes (B) transferred. If CUSTOMER’s monthly Bytes transferred exceeds the level for which CUSTOMER has agreed to, CUSTOMER authorizes Fibernet to bill and CUSTOMER agrees to pay according to the terms of this AGREEMENT.

ATTACHMENTS, AMMENDMENTS, and ACCEPTABLE USE POLICY (AUP). Fibernet and CUSTOMER are bound to attachments to this Internet Services Agreement. CUSTOMER acknowledges that Fibernet policies may change from time to time and CUSTOMER hereby agrees to abide by these changes and be liable for such changes as reported at http://www.fiber.net/policies or in Fibernet’s AUP. The CUSTOMER’s continued use of Fibernet’s services after such changes shall constitute CUSTOMER’s acceptance of the modification to this Services Agreement.

THE INDIVIDUAL SIGNING THIS SERVICES AGREEMENT, ACKNOWLEDGES THAT HE/SHE IS AT LEAST EIGHTEEN YEARS OLD, HAS READ ALL PAGES OF AND ATTACHMENTS TO THIS AGREEMENT, UNDERSTANDS IT, AND, EITHER A) AGREES TO BE PERSONALLY BOUND BY ALL ITS TERMS AND CONDITIONS AS AN INDIVIDUAL OR B) AFFIRMS THAT HE/SHE HAS FULL POWER AND AUTHORITY TO REPRESENT AND OBLIGATE THE CUSTOMER IF IT IS A BUSINESS ENTITY. THE INDIVIDUAL OR SIGNOR FURTHER AGREES THAT THIS SERVICES AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN THE CUSTOMER AND Fibernet WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT AND ALL OTHER COMMUNICATIONS BETWEEN THE CUSTOMER AND Fibernet, ORAL OR WRITTEN, RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

 

Data Cap: 1TB

Overage Costs: $0.20 per GB over

Static IP: Yes

Static IP Cost: Free

Infowest

Contract Terms: This contract term is Month to Month.

Billing: Monthly services will be billed in advance at the beginning of each month. An InfoWest representative will contact you for your billing & payment information.

Terms and Conditions: http://infowest.com/about-us/terms-and-conditions/

 

Data Cap: 250 Mbps = 600 GB/month soft cap

Overage Costs: None. If you do go over, speed will be slowed down and will reset on the first of the following month.

Static IP: Yes

Static IP Cost: $5 additional charge each month

Intellipop

This user agreement (“Agreement”) is a legally binding agreement between you, an individual and Intellipop, LLC. This agreement sets forth the terms and conditions for the use by you and Intellipop Fiber Optic Internet Services (The “Service”). Intellipop Licenses the service to you upon the express condition that you accept all of the terms and conditions detailed in this agreement and explained further on our website, www.intellipop.co/fibertos. By activating your service with Intellipop you accept the terms and conditions and each time you access the service you affirmatively state that you accept the terms and conditions of Intellipop Fiber Optic Internet Services.

1. Privacy. Intellipop will not disclose or sell your personal information to any third party unless otherwise stated by the laws of Utah and or the United States. You shall not permit or allow other persons to have access to or to use Your Account Information other than you or agents who have been notified of the restrictions set forth in this Agreement, absent Intellipop’s prior express written consent. You agree to maintain the confidentiality of all of Your Account Information and agree to be primarily responsible for all activity pursuant to Your Account. Although Intellipop has taken significant measures to ensure the security of information submitted by You in using the Service, Intellipop cannot guarantee the security of information collected during Your use of the Service and shall not be liable in any way for compromise of Your data.

2. Payment and Billing. You are responsible for paying all fees and charges (plus applicable taxes) associated with your use of the Service as such fees become due. Unless otherwise stated in writing from Intellipop, You agree to be billed monthly for all recurring and one-time charges, including but not limited to late and termination charges, for any services ordered by You and any fees owed to Intellipop. You can make payments online via your account portal at https://portal.intellipop.co or by calling us at 801-851-1770 via check, credit or debit card. Intellipop does not offer pro-rated refunds and all sales are final.

3. Term. Intellipop is a month to month service and does not require a contract with Intellipop itself. You may cancel services with Intellipop at anytime with 30 day written notice. Intellipop may immediately terminate this Agreement and Your Account upon (a) Your breach of any provision of this Agreement , (b) any action by you that Intellipop determines, in its sole judgment, to interfere with the operation or use of the Service.

4. Indemnification. You agree to indemnify and hold harmless each and every Contributor, and their respective affiliates, officers, directors, employees, consultants, agents, licensees and licensors from any claim, demand, or damages, including reasonable attorneys’ fees, asserted by any third party due to, arising out of, or in any way related to, the use of the Service under Your Account.

5. Intellipop Limited Liability. Intellipop expressly limits its damages for any non-accessibility time or other downtime to the service. You acknowledge that the operation and availability of the communications systems, including, without limitation, telephone service, computer networks and the Internet, used for accessing and interacting with the Service can be unpredictable and may, from time to time, interfere with or prevent access to or operation of the Service. You acknowledge that Intellipop is not responsible for any such interference with or prevention of Your use of or access to the Service.

By accepting and activating your Intellipop Fiber Optic Services you agree to all terms and conditions laid forth, including those detailed at www.intellipop.co/fibertos

 

Data Cap: None

Static IP: Yes

Static IP Cost: Free

Senawave

Terms and Conditions: Rates and charges as set forth on this agreement do not include applicable taxes, surcharges, and like charges for which the customer is responsible. 30-day Money Back Satisfaction Guarantee applies to services that are cancelled in writing within 30 days of activation date and if applicable require return of voice adaptor or any other purchased or leased hardware. By signing below customer acknowledges that they have reviewed the Internet Acceptable Use Policy “Internet Acceptable Use Policy” at http://www.senawave.com/internet_acceptable_use_policy.php, which is incorporated heron by reference and agrees to comply with the terms thereof, if applicable to the services obtained herein.

Billing: Monthly services will be billed in advance on the first of the month. First month’s bill may be prorated accordingly depending on activation date.

 

For Data Caps and Static IP info, contact Senawave directly at 801-217-9000

Sumo Fiber

Contract Terms: This contract term for SumoFiber services is Month to Month. Additional fees may apply.

Billing: Any applicable installation fees and the customer’s first month of service charge will be processed immediately following the activation date. RATES AND CHARGES AS SET FORTH ON THIS AGREEMENT DO NOT INCLUDE APPLICABLE TAXES, SURCHARGES, AND LIKE CHARGE FOR WHICH CUSTOMER IS RESPONSIBLE. Early termination by customer will result in liquidated damages as set forth in the Terms and Conditions. By a signature above, customer acknowledges that it has reviewed the Internet Access and Use Policy, http://sumofiber.com/legal.html, which is incorporated herein by reference, and agrees to comply with the terms thereof, if applicable to the services obtained hereunder.

Terms and Conditions: All service(s) provided with Standard Support unless otherwise indicated. Definition of Standard Support can be found at http://sumofiber.com/legal.html. Service Level Agreements (SLAs) for all products are posted at http://sumofiber.com/legal.html.

 

Data Cap: None

Static IP: Yes

Static IP Cost: Free

Veracity Networks

Contract Terms: Internet and VoIP phone services can be set up on a month-to-month contract. Any contract including video services requires a two-year contract.

Terms and Conditions: For complete terms and conditions, please visit https://residential.veracitynetworks.com/residential-customer-service-agreement/

 

Data Cap: None

Static IP: Yes

Static IP Cost: Offer up to 2 Static IP’s at $2 each

Voonami

Contract Terms: Voonami’s data plans are on are on a month to month basis. Voonami’s VOIP service requires a 2-year contract. A monthly VOIP option is available by contacting the provider directly.

Billing: Monthly services will be billed in advance on the date of service initiation and will be billed on that same date of each following month.

Terms and Conditions: http://www.voonami.com/aup

 

Data Cap: None

Static IP: Yes

Static IP Cost: Free

XMission

Contract Terms: XMission’s data plans are on are on a month to month basis.  XMission’s VOIP service requires a 2-year contract.  A monthly VOIP option is available by contacting the provider directly. 

Billing: Monthly services will be billed in advance on the date of service initiation and will be billed on that same date of each following month. 

Terms and Conditions: http://www.xmission.com/about/legal

 

Data Cap: 2TB soft cap

Overage Costs: None. If you do go over, will issue a warning. If it happens multiple times, we will negotiate a new rate plan.

Static IP: Yes

Static IP Cost: 1st is free. Any subnets are an extra monthly cost. Additional IP’s are $1 per IP sold in blocks of 8 or 16.

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