UTOPIA Fiber’s Internet Service Providers: What Sets Them Apart?
March 24th, 2022
UTOPIA Fiber is proud to be an open-access, municipal broadband network. However, because we are an inter-local governmental agency, we do not (and cannot) provide internet services. Instead, we provide the fiber infrastructure and allow customers to choose from a variety of net-neutral internet service providers on our network. This means our customers can get a lightning-fast fiber-optic connection AND the freedom to pick an ISP with the services they want.
Currently, there are 16 residential ISPs on UTOPIA Fiber’s network. We also have over 25 business providers. (To learn more about our business options, visit our business page or give our Business Department a call at 801-613-3836.)
We know it can be hard to decide between all of our excellent providers. To make your decision easier, we contacted each of our ISPs and asked them to share what they want our customers to know about their service. Here are their answers:
With 25 years of experience, Advanced Stream provides reliable, blazing-fast, Gigabit fiber Internet at an affordable price. Their mission is to make broadband Internet access affordable, simple to use, and available to everyone, everywhere.
Advanced Stream is an enrolled provider in the ACP, Affordable Connectivity Program, which can help lower your cost for Internet service. Learn more about the ACP program here: https://www.fcc.gov/acp
Cut the Cord! Advanced Stream offers free assistance in setting up your streaming TV services. With our “Cord Cutting Concierge” service, we will make the transition to streaming TV seamless for you. Advanced Stream’s network benefits from streaming caching/peering servers — which allow for speedy access to video content.
Advanced Stream’s top-notch tech support team keeps your home network, computers, TVs, tablets, and smartphones running smoothly. We provide support to help you navigate complex issues, such as parental controls, anti-virus protection, and backup of your computer’s data. Our low monthly rate includes unlimited questions! Don’t be afraid to pick up that phone and call us. We are here to help!
Advanced Stream makes sure your connection stays on, by providing 24x7x365 Network monitoring, with after-hours support.
For over 50 years Beehive Broadband has been providing internet service to customers across Utah and Nevada.
Beehive Broadband provides fast, reliable, fiber internet. Having access to fiber internet allows customers to game, surf, and stream all they want, without data caps.
In addition to dependable connectivity, Beehive Broadband also offers customers BEETv options to keep up with all of their favorite shows and Digital Telephone to keep in touch with family and friends.
Beehive Broadband offers affordable packages, solutions, and services for all internet, phone, and television needs.
Brigham.net started as an ISP in 1995.
Brigham.net constantly reviews new technology and uses the knowledge gained to provide the fastest, most secure, and most reliable service possible.
Over Brigham.net’s history, they have offered several speed increases without increasing their price.
Brigham.net’s network is monitored 24/7/365.
Offerings for new customers:
UTOPIA Internet with speeds up to 10 Gbps
Full-Featured Phone Service
Multiple TV Packages
Onsite Technical Support
CentraCom is a communication service provider with the 2nd largest fiber-optic network in Utah providing Internet Service, Cable TV, and Phone Service.
CentraCom was founded in 1903 as the first independent rural telephone company in Fairview, Utah.
Since their founding over 117 years ago as a rural telephone company, they have invested millions of dollars in expanding their network and enhancing its reliability.
As telecommunication companies become bigger and bigger, it is becoming rare for local businesses to be served by a Utah-based company. CentraCom’s commitment to build and invest in Utah is what enables it to provide a unique combination of cutting-edge technology and responsive service.
Thriving communities create opportunities for businesses and individuals alike. CentraCom recognizes this vital link and is committed to doing its part to foster healthy communities. They partner with a number of charitable organizations and support select local events to improve the quality of life in the areas they serve.
At ConnectFast, we believe Internet should be fast, reliable, and affordable. That’s why we offer the best-performing Internet you can get at your home or business. As part of a national network, ConnectFast Internet is purpose-built to meet the growing demands that are being placed on Internet usage at home. Work, learn and play at home with the best performing Internet in Utah.
Local cache servers: Most traffic on the internet is hosted on one of the following platforms: Google, Akamai, or Netflix. ConnecFasts hosts all of this content locally on our own network here in Utah and in the many Data Centers we are in throughout the US.
Multiple Fiber Optic routes: ConnectFast operates over multiple dedicated fiber routes to ensure that your broadband service is reliable.
Over 300 peers: Our network is heavily peered throughout the US and internationally ensuring a low latency experience on the Internet like no other.
Global Network: Our network has points of presence throughout the US and several international locations. The network has been designed to get traffic to its destination as quickly as possible and to minimize downtime with multiple routes to each data center we connect.
Responsive customer service: At ConnectFast we provide multiple methods to get in touch with us. Feel free to chat, email, text, or call whenever you need our support.
Fibernet opened their doors in 1994. They have since expanded their suite of services to include hosting, managed IT solutions, design services, and colocation in their state-of-the-art data center facility.
Since their beginning over two decades ago, Fibernet has worked to build a reliable network of SaaS Management, Iaas Services, Hosting, Colocation, and Cyber Security services.
Their data center is a SOC 1 Type II certified, PCI compliant facility in a low-risk natural disaster zone with 24/7 on-site security, 10 tier 1 fiber providers, and monitored access controls.
Fibernet is a local Utah business that is actively involved in their community. They sponsor or support 21 local organizations and initiatives, including the United Way of Utah, Habitat for Humanity, the National Center for Missing & Exploited Children, and the Summit County Search and Rescue.
InfoWest is a Utah-founded and based ISP with 79 employees. They are headquartered in St. George, Utah.
Their mission is “to Provide the Ultimate Internet Experience, One Customer at a Time.”
InfoWest was the first to bring internet services to Southern Utah in 1994.
InfoWest continues to connect people and businesses to reliable high-speed wireless and fiber internet at an affordable price.
By partnering with UTOPIA, InfoWest can offer northern Utah customers top-of-the-line fiber-optic internet that competes with some of the world’s largest internet providers while delivering quality local customer care.
Their team members work and live in the areas that they service, and they strive to be the best neighbors they can be.
Intellipop is a locally owned ISP headquartered in Payson, UT with roots in Murray and West Valley City.
They are founded on the principle to provide quality and affordable internet service with superior customer service.
Intellipop offers business-class internet services customized to businesses’ needs and their residential offerings allow customers to stream and download without worry.
Intellipop also offers managed WiFi services and helps customers select the TV and VoIP solutions that work best for them.
Customer service is always available, 24/7, at 801-851-1770.
Miles Broadband has been in business for over 20 years and has been providing Fast Reliable Internet service with no Data Caps or contracts.
Our customer service is top-notch with a live person answering your calls. We are available by phone, email, or text 24/7.
We don’t add any extra or hidden fees.
We are a green company with 75% of our power being provided by solar.
Internet Speeds we provide are 250 Mbps, 1 Gbps, and 10 Gbps.
Static IP addresses are available.
Rise Broadband is dedicated to providing reliable high-speed Internet and phone service, which enables customers to connect with the people and things they value most. In doing so, Rise helps close the digital divide by offering rural and suburban homes and businesses a competitive choice for quality, affordable service.
Offers expanded broadband coverage in previously under-served and un-served areas
Delivers Internet speeds between 3 Mbps and 1 Gbps – comparable to or exceeding DSL, cable, and fiber
Provides households and businesses with a competitive alternative to phone, satellite, and cable providers
SenaWave is a dynamic ISP and phone company located in Salt Lake City that excels in engineering network and telecom solutions for businesses, homes, and apartments.
SenaWave prides itself on providing high-quality technical support and service for their clients. They have 24/7 tech support and fast responsive customer service.
SenaWave can trace its roots back to the fall of 2004 when two network engineers saw an emerging trend in VoIP and its ability to empower users with its scalability, advanced features, and affordable rates.
In addition to providing phone services, SenaWave offers all types of home and business IT solutions (Internet Services, Circuits, Colocation, Cloud Solutions to name a few) and focuses on providing unmatched levels of technical support and response times to its clients.
Sumo started as an internet service provider on the UTOPIA Fiber network in early 2011. As a local business, SUMOFIBER offers a grassroots approach to customer service. Their goal is to be responsive, professional, and dependable, with a team that stands ready to help you succeed.
SUMOFIBER provides home and business internet connections.
Some of the free perks provided by SUMOFIBER:
24/7 Customer support
The Telecom Company
The Telecom Company has provided Internet services through different technologies for over two decades. The company was founded on a solid wireless network when fiber was not an option and quickly grew its footprint in the Eastern Seaboard.
Since the beginning, the Internet offer organically expanded towards VOIP services. To meet the demands, we acquired a CLEC allowing us to grow exponentially and assemble a competent network to support, deploy and manage voice services under our own platform.
The Telecom Company offers internet speeds of 250 Mbps, 1 Gbps, 10 Gbps, and residential phone services for only $8/month with free unlimited long distance with all voice features.
The Telecom Company also offers collocations, circuits, security, and comprehensive cloud solutions at affordable prices.
Veracity is a locally owned ISP headquartered in Lindon, UT.
Veracity’s fundamental objective is to support customers with products and services to increase their productivity and efficiency. With their own fiber network throughout Utah and experience as a long-time telecommunications provider, they are prepared and qualified to provide you with internet and phone services to meet your needs.
Whether you’re streaming, working from home, gaming, or connecting with others, they provide stable services and quality customer service to help resolve any service issues.
Veracity combines different products and capabilities to create a custom telecom solution for each client. Veracity Networks offers internet speeds of 250 Mbps, 1 Gbps, 10 Gbps, and residential phone services for only $9.99/month with free unlimited long distance with standard VoIP features.
Customer service is best reached by phone. Their number is 801-691-5800, opt 2 for Billing and opt 3 for Technical Support. Billing hours are 8 am to 6 pm, M-F. Technical Support is available from 8 am to 8 pm, M-F, and 10 am to 4 pm on Saturdays. They can also be reached by email at firstname.lastname@example.org.
Founded in 2006, Voonami has been offering Internet Service and technical support for over a decade.
Voonami offers 24/7/365 technical support. They staff their 24/7 Network Operations Center to ensure that customers have support whenever they need it.
They have no data caps and offer static IP addresses available upon request at no additional charge.
Voonami offers month-to-month agreements for all residential internet customers.
Voonami runs and operates their own extensive Business Class network through their data centers.
$50 referral credit – For every friend you refer to Voonami, you and your friend will get a $50 account credit. You can find more information about their referral program here.
XMission has been a UTOPIA partner since the network’s launch in 2005. As Utah’s first internet service provider, XMission has pioneered Internet solutions and set the standard for top-notch customer service.
XMission discloses all prices, lease fees, and equipment charges up-front, so you won’t experience any unexpected, unpleasant adjustments later.
Since its establishment, XMission has prioritized customer privacy and data protection. See their privacy pledge here.
XMission offers 24/7 technical support. You can reach their support team anytime by phone, online chat, or email. Their support team simply loves working with technology and uses their knowledge and enthusiasm to help customers become successful.
XMission offsets its entire carbon footprint with Renewable Energy Credits (RECs) and maintains the EPA’s perfect Energy Star rating of 100.
XMission has a popular Referral Program that rewards UTOPIA customers who refer neighbors to XMission. Both the referrer and referred earn credits for referrals ($50 for residential, $250 for businesses). Rules and restrictions apply. (https://xmission.com/utopia_referral)
In the unlikely event of an issue or outage, XMission provides clear, concise information regarding the situation, what caused it, how XMission resolved it, and how we will prevent the issue in the future. Customers can also follow us on Twitter or Facebook.
If you are still torn between which provider to pick, check out our ISP reviews here.
If at any point you are unhappy with your ISP, UTOPIA Fiber gives you the freedom to switch to another provider. This process is quick and painless and is usually complete within one business day. Just keep in mind, each time you switch providers, you could be subject to a $35 provider change fee.